ChargePay‑Chargeback AI Agent

ChargePay‑Chargeback AI Agent

Reviews (26)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited June 19, 2026

After using this app for several months for few stores, it is really useless App.

First of all, all replies are generated through GPT or Claude API, most probably first one.

Secondly, "AI learning" and etc, total nonsense. If you check dispute reason, what type of replied it was sending, no sense at all.

For example in case of "Product not as described" it was still writing some general info of product and shipping. It was not even requesting and attaching communication with customer.

Every store has it's own flow shipping, return and other policies. App wasn't adapting for every app, instead it was more using some generic replies.

Don't waste your time and money.

ELAGIA
United States
7 months using the app
ChargePay replied February 9, 2026

Thank you for the thoughtful review! We’re happy to hear ChargePay has helped streamline your dispute process and that early detection and support have made a difference. We appreciate you recommending us to other serious stores!