Reviews (103)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited December 11, 2025

AWFUL JUST MESSED UP ALL MY STOCK LEVELS
Brilliant customer service telling me I'm wrong, I actually uninstalled the app and then attempted it again using another email so check the original install and you will see YOU DID mess up my stock levels.
AWFUL CUSTOMER SERVICE AS WELL.

My Store
United Kingdom
About 3 hours using the app
Sumtracker replied December 10, 2025

Hi,

I am sorry for the inconvenience caused here. But we are available to help you fix this. We have the tools and data. We even waited on the support call you had scheduled for 30 minutes without anyone turning up.

We have checked your account data. Using Shopify adjustment history, we can show that Sumtracker has not messed up your inventory levels. In fact, Sumtracker did not update any inventory to your store.

We also have inventory backups for your account. Kindly allow us to understand what exactly happened. We can fix any issue you are facing related to your inventory levels.

Request you to write to us at support@sumtracker.com.

Our whole team is available to help you out. Our clients and their data is of utmost important for us.