Releasit COD Form & Upsells
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Reviews (2,577)
It’s a great app, but i still don’t recommend it for Algerians because of the incorrect wilaya (province) numbers, which cause confusion for customers when choosing their wilayas, even though I contacted support and explained the issue to them, they stopped at telling me that i could create a custom wilaya list without the ability to set delivery prices for each wilaya, a solution worse than the problem itself
We are sorry for the experience you had and for the frustration this caused.
I would like to reassure you that we successfully support thousands of merchants in Algeria who use the app daily. That said, we understand that correct wilaya configuration is critical for your business. I have personally reached out to you through our support email to follow up on your case, review it in detail, and try to find a solution that works for your situation.
Thank you for taking the time to share this feedback.
Carlos
CEO of Releasit