CVC ‑ Multi Currency Converter
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (145)
Headline: Does not work on Mobile devices.
This app only works on desktop/laptop. Even after completing all the settings and enabling app embeds, the switcher does not appear on the mobile site. Since most users shop on mobile, this app is not reliable.
Dear The general place store admin,
We’re sorry to hear about your experience and appreciate you taking the time to let us know.
We’d like to clarify that the switcher does work on mobile devices as well as desktop/laptop when the app is fully installed and configured correctly. However, we noticed that the app has currently been removed from your store, which means we’re unable to access your setup or investigate the issue further at this time.
To help us assist you better and identify what may have caused the switcher not to appear on your mobile site, we kindly ask if you could reinstall the app. Once it’s reinstalled, our support team will be happy to review your settings, test the mobile view, and ensure everything is working as expected.
Since most shoppers do use mobile devices, we completely understand how important this is and would love the opportunity to resolve this for you.
Looking forward to your response, and we’re here to help anytime.
Best regards,
Convercy Support Team