Super: Gift Wrap, Gift Message

Hi there,
Thank you for taking the time to leave a review - we truly appreciate all feedback.

Regarding the charge you mentioned: you were subscribed to our Pay-as-you-go plan, which is billed based on your store's total monthly order volume. To help avoid surprises, the estimated monthly cost is always displayed clearly in the Account Settings inside the app before charges apply.

We also noticed that you contacted our support team about this, and we replied shortly after, but haven’t heard back yet.

I'll reach out to you privately via email once again, as we'd genuinely love to help and make sure everything is resolved to your satisfaction.

Thanks, and have a wonderful weekend ahead 🙂
Shahar