Tailor

Refunds have historically been a big pain for us, especially when you have exchanges, partial refunds, and different combinations of shipping and discounts. We worked Tailor to build a refund workflow/integration that syncs between Shopify and our accounting platform. Tailor was very helpful throughout the process, took the time to understand our business, and was responsive and proactive when there were any problems with the integration.
We’re spending much less time reconciling payouts and manually fixing mismatched records!