Order Merger: Merge Orders

Order Merger: Merge Orders

Reviews (64)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
All reviews
January 28, 2026

We recently started using Triom Order Merger and have had a REALLY great experience so far.

I had a few questions when getting started, and Tom was genuinely lovely to deal with! Patient, friendly, and always happy to help, even with things that probably didn’t need such long explanations. It made a big difference knowing there was someone on the other end who actually cared and took the time to respond properly.

The app itself is simple, smart, and does exactly what it promises. Being able to merge orders easily solves something Shopify doesn’t handle very well on its own. The free plan works perfectly for a small store like ours, and it feels flexible rather than limiting.

Overall, it’s just been a really positive experience!! A smart, useful idea backed by exceptional customer service, something I haven’t experienced in a long time. Definitely something we can see ourselves continuing to use as we grow.

Highly recommend! Thank you again, Tom.

Soroka London
United Kingdom
1 day using the app
Triom replied February 12, 2026

Thank you so much for taking the time to write this - it really means a lot, especially hearing that the support experience made a difference. I always believe that even small questions deserve a proper answer, so I'm glad that came through.

Really happy to hear Order Merger is fitting in well with your store. As you grow, the app will scale right alongside you - and I'll be here if you ever need anything.

Thanks again for the kind words, and welcome aboard!
Tom