Reviews (71)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
February 10, 2026

I don't recommend this app. Their pricing model is unfair — they automatically increase your charges when you upgrade your Shopify plan, which frankly is none of their business. What Shopify plan you're on shouldn't dictate what you pay for a third-party app or how much service they're providing. On top of that, most of their features can be replaced with Shopify Flow.

Testolite
United States
2 months using the app
Big Brain Commerce replied February 10, 2026

Hi Bilel, thank you for your feedback. We understand your concerns regarding our pricing model. Like most apps on the Shopify App Store, we align our charges with the store plan, as it reflects the level of service provided. We strive for transparency, and our tiered pricing is clearly outlined in the app listing prior to your installation. If there's anything else we can assist you with, please let us know!