Reviews (22)
Overall rating
4.5
February 10, 2026
You can't cancel the trial. This should be illegal
insideenduro
United States
15 minutes using the app
NexusMedia replied
February 11, 2026
Hey there,
Thank you for your feedback, and sorry for any confusion about the trial period.
You can cancel the trial at any time by simply uninstalling the app. Since we use Shopify's billing system, uninstalling automatically cancels the pending charge, so you won't be billed.
If you experienced any billing issues or were charged unexpectedly, please contact us directly at support@nexusmedia-ua.com, and we'll resolve them.
Best regards,
Dmytro | NexusMedia Product team