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I initially left a 1-star review because I was frustrated with automation issues and confusion around the subscription cancellation process.

After posting my review, Daniel reached out very quickly, explained the billing timeline clearly, and refunded the charges right away. I truly appreciate how fast and respectfully they handled the situation once it was brought to their attention.

While I still believe the cancellation process could be clearer to avoid misunderstandings, I’m grateful for the prompt support and the effort to resolve everything professionally.

Thank you for taking the time to fix this so quickly.