Releasit COD Form & Upsells

Hello there,

I am Mehmed, tech support app lead for Releasit COD Forms and Upsells.

First of all, I am really sorry for the disruption this has caused.

I wanted to give a clearer picture on why we are transferring stores to free plan once they are closed : it is simply due to the fact we are trying to protect our customers from unnecessary spending. In case subscription would be staying active, it would trigger further charges for each passing month.

We have also developed a system where we can recover all the orders made through the form for the past 5 days after plan limit is reached.

Once again, I am truly sorry for the inconvenience, can you please reach out to us either through chat widget inside the application, or through email support@releasit.com so we can further discuss this matter.

Kind regards,

Mehmed