Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,552)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
    2.3K
  • 5% of ratings are 4 stars
    118
  • 1% of ratings are 3 stars
    24
  • 1% of ratings are 2 stars
    19
  • 5% of ratings are 1 stars
    116
All reviews
February 17, 2026

I’ve had a disastrous experience with Transcy. What was supposed to be a simple translation solution turned into a massive technical debt for my Shopify store.

The main issues we faced:

Hreflang Conflicts: The app generated hundreds of "743 Hreflang Conflicts," confusing Google by trying to host multiple languages on the same URL without proper subfolder mapping.

Orphaned "Ghost Code": Even after deactivating the switcher, the app left behind messily injected tags and "markup junk" that required manual coding to remove.

404 Errors & Broken Links: We’ve been plagued with 4xx client errors and broken collections paths directly linked to how the app handles language routing.

No Cleanup Tool: Unlike other professional apps, there is no accessible "Clean up markup" or "Remove theme code" feature. Once you stop using it, you’re left with a broken theme that you have to fix yourself.

Incompatibility: It fights with native Shopify Markets settings rather than working with them, leading to duplicate pages and conflicting SEO signals.

If you don't want to spend hours in your theme.liquid fixing 404s and cleaning up redundant code, stay away from this app.

Endurance kollective
Sweden
Almost 2 years using the app
FireGroup replied February 23, 2026

Hi there,

This is Brian, and we sincerely apologize for the frustration caused.

Regarding your issues, as follows:

Hreflang: Shopify automatically generates hreflang tags. Transcy focuses on translating content to work within Shopify’s SEO structure, we do not override its core hreflang system.

Ghost code / 404 errors: We’re unable to identify the issue based on the current details. Please reinstall the app and share specific URLs or reports so we can reproduce and investigate properly.

Cleanup tool: When the app is fully uninstalled, injected code is designed to be removed automatically. If any leftover code remains, please contact us and we’ll review and clean it up.

Shopify Markets & SEO: Transcy supports multilingual content management, but search rankings depend on many external factors beyond our control.

We also noticed that one of our team members is already assisting you via email. Please feel free to let them know if you need any further support.

Looking forward to your reply.

Best regards,
Brian
Transcy by FireGroup Technology