Reviews (355)
I’ve used AdScale for close to a year (initially a few months, then another extended period after the team reached out to work more closely with me). I truly gave this platform a serious, long-term attempt because I wanted it to work for our company.
The team did reach out after my first review and offered support, which I appreciated. However, even after additional months of testing and optimization, performance never reached a level that justified continuing. I sell a very niche product in a specialized market, and in my experience, AdScale appears to work better for more generic, broad-appeal products (such as apparel or mass-market items). For unique or highly specific products, the AI didn’t seem to optimize effectively enough.
To compare fairly, I ran a 90-day test managing my own Google and Facebook ads, and I was able to achieve a stronger ROAS doing it myself (with support from Google’s tools).
Customer service was also inconsistent. While there was willingness to help initially, I experienced missed appointments when trying to schedule follow-ups, which made it difficult to build momentum and trust in the process.
I believe the concept behind AdScale has potential and may work well for stores selling more generalized products. But for highly specialized or niche items, I can’t recommend it based on my experience.