Reviews (799)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
February 25, 2026

Just setting up TrueProfit and had some questions regarding COGS and zone setup. Durra was responsive and helpful through the message box and on a Google call, and also took me through some of the other features which I had not setup yet.

The only limitations I have found is there is no export/import for the COGS zones so these have to be manually updated and saved. I also have not been able to link our shipping providers directly so I have had to set this up using weight based rules.

Hiplok
United Kingdom
About 22 hours using the app
TrueProfit Real-time Profit & LTV tracking replied February 26, 2026

Hello Hiplok store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Durra
TrueProfit Support Team