Reviews (457)
After some issues with shipping at checkout, we reached out to Intuitive Shipping to troubleshoot the problem. Michael at tech. support was diligent and persistent in resolving the issue, even going so far as to walking me through a complicated migration process at UPS, which should be the responsibility of UPS, not Intuitive Shipping. All in all, speaking to a human being via Zoom was wonderful, a refreshing throwback to resolving a tech. issue. Michael went above and beyond and is a major reason why we will continue to use Intuitive. Great job all around. Thank you!
Thank you for taking the time to share your experience with Intuitive Shipping. Michael especially appreciates the praise and positive feedback! We’re glad the checkout issue was resolved and that the support you received made the process smoother, especially when things became more involved than expected.
We know you have a choice in partners, so we’re grateful for your continued trust in Intuitive Shipping.
If anything else comes up, feel free to reach out anytime.
Best regards,
Ron Anderson
Technical Strategist