Intuitive Shipping

Hardware-decor.com is thankful for the developers at intuitive shipping. Since shopify only seems to calculate shipping by weight (you know, like back in the 80's), store owners must reply on apps to get the job done, especially since shipping has been calculated by volume and length for several years now. iNTUITIVE SHIPPING SUPPORT, WHEN NEEDED ARE QUICK TO RESPOND AND ARE HELPFUL.

I feel like I've used every shipping app on Shopify and Intuitive is by far the best. It's the only app that can handle live shipping rates for what our company needs. Fantastic customer service too!

We have a chain of farm supply stores and have a very large SKU count that have a variety of different weights, sizes, and shapes that make local delivery pricing difficult. We used Intuitive and we paid for them to build out our custom local delivery rates.

It's made our local delivery rates competitive, helped us recoup profits on previous deliveries we would lose money on, and has been a huge success. Through the process, Intuitive Shipping was incredibly responsive and helpful. We can't recommend them enough!

Easy app to set up and customize shipping profiles. We ship very small packages to freight trucks as well as hazmat materials which can be tricky to regulate and calculate correct shipping costs but Intuitive does a great job.
Customer support is excellent and made setting the app up very quick.

After some issues with shipping at checkout, we reached out to Intuitive Shipping to troubleshoot the problem. Michael at tech. support was diligent and persistent in resolving the issue, even going so far as to walking me through a complicated migration process at UPS, which should be the responsibility of UPS, not Intuitive Shipping. All in all, speaking to a human being via Zoom was wonderful, a refreshing throwback to resolving a tech. issue. Michael went above and beyond and is a major reason why we will continue to use Intuitive. Great job all around. Thank you!

Michael helped us at Beauty Base to set up shipping methods and he was always available to help us with any issues via email and zoom call. He took the time to understand our shipping needs, and the problems we were experiencing to come with the right solutions. He would even follow up after to check everything was running smoothly. We highly recommend this app.

Intuitive Shipping has been an absolute game changer for Dutchy’s. Our shipping setup is not simple, we ship groceries, frozen meats, and perishables that require different packaging rules, cooler sizes, shipping weight, transit times, and location-based restrictions. Trying to manage this in Shopify alone was incredibly challenging, especially when different products need different shipping methods depending on where they’re going.

With Intuitive Shipping, we were finally able to create precise rules for each product category, from biltong and pantry items to frozen meats that must ship in specific cooler sizes with time-sensitive delivery methods. We can now control which shipping options appear based on product type, destination, and packaging requirements, ensuring customers always see the correct options at checkout.

Their customer service is outstanding, quick responses, knowledgeable support, and practical solutions whenever we ran into challenges. They understand complex shipping needs and help you implement them properly.

If your business has anything beyond very simple shipping rules, Intuitive Shipping is worth every penny. It solved problems we struggled with for a long time in Shopify.

Michael and the intuitive shipping team genuinely deserves this one.

We came to Intuitive Shipping with a somewhat complex setup, multiple product categories (ovens, flour, accessories), weight-based pricing, regional surcharges, remote zone exclusions across Canada, and a bunch of custom rules. Michael was hands-on from the start, listened carefully to our needs, and translated what felt like an overwhelming project into something clear, logical, and actually fun to work through. Most importantly, we stopped leaking money on shipping. Which is a HUGE game changer.

He made himself and the team available, asked the right questions, and never made us feel like our setup was too complicated. The platform itself is incredibly intuitive (pun intended), and with Michael's guidance, we were up and running way faster than expected.

If you're a business with anything more complex than basic flat-rate shipping, don't worry. Intuitive Shipping is the only app you need and if you get Michael on your side, you're in great hands.

100% recommend, without hesitation.

Christiana
Co-owner, Thepizzashop.ca

Have been using Intuitive Shipping for a few years now.

Shipping has always been the biggest hurdle in our business and finding a good shipping app partner was essential.

After a number of failed attempts with other systems we found Intuitive Shipping.

Their flexible system works so well with our non-standard needs and their service is exceptional! This is what really sets them apart and is hard to find these days!

From the initial set up to troubleshooting issues that arise further down the track, the assistance is prompt, professional and thorough. They are problem solvers and will find a way and resolve issues to make it work for you.

Huge thanks in particular to Paul Cann for the initial set up and being so knowledgeable, patient & persistent to find solutions to work for us - if we could give 10 stars that would not be enough!

Big thanks also to Greg in customer support and the dev team for fast and efficient service to troubleshoot, find and resolve issues quickly. Greg responded quickly to our problems and kept us updated regularly and the dev team worked on finding a fix quickly and efficiently. Exactly what was needed.

Intuitive Shipping should be the blueprint for how to offer a successful app to integrate into your shopify store. Thanks again.

We have been using Intuitive Shipping on our B2B store with different customer tiers and shipping requirements. The app offers very flexible shipping rule configurations, allowing us to customize shipping methods based on customer segments, order conditions, and other business logic. This has been very helpful for managing our B2B shipping structure. Their support team is also responsive and helpful whenever we have configuration questions. Overall, it’s a solid solution for merchants who need more advanced shipping logic than the standard Shopify settings.