Intuitive Shipping

We have a chain of farm supply stores and have a very large SKU count that have a variety of different weights, sizes, and shapes that make local delivery pricing difficult. We used Intuitive and we paid for them to build out our custom local delivery rates.

It's made our local delivery rates competitive, helped us recoup profits on previous deliveries we would lose money on, and has been a huge success. Through the process, Intuitive Shipping was incredibly responsive and helpful. We can't recommend them enough!

Have been using Intuitive Shipping for a few years now.

Shipping has always been the biggest hurdle in our business and finding a good shipping app partner was essential.

After a number of failed attempts with other systems we found Intuitive Shipping.

Their flexible system works so well with our non-standard needs and their service is exceptional! This is what really sets them apart and is hard to find these days!

From the initial set up to troubleshooting issues that arise further down the track, the assistance is prompt, professional and thorough. They are problem solvers and will find a way and resolve issues to make it work for you.

Huge thanks in particular to Paul Cann for the initial set up and being so knowledgeable, patient & persistent to find solutions to work for us - if we could give 10 stars that would not be enough!

Big thanks also to Greg in customer support and the dev team for fast and efficient service to troubleshoot, find and resolve issues quickly. Greg responded quickly to our problems and kept us updated regularly and the dev team worked on finding a fix quickly and efficiently. Exactly what was needed.

Intuitive Shipping should be the blueprint for how to offer a successful app to integrate into your shopify store. Thanks again.

After some issues with shipping at checkout, we reached out to Intuitive Shipping to troubleshoot the problem. Michael at tech. support was diligent and persistent in resolving the issue, even going so far as to walking me through a complicated migration process at UPS, which should be the responsibility of UPS, not Intuitive Shipping. All in all, speaking to a human being via Zoom was wonderful, a refreshing throwback to resolving a tech. issue. Michael went above and beyond and is a major reason why we will continue to use Intuitive. Great job all around. Thank you!

The team at Intuitive Shipping is very responsive and thorough. I appreciate that they are collaborative. They take the time to understand what you're trying to accomplish with your set up, and come forward with thoughtful solutions.

We have been using Intuitive Shipping on our B2B store with different customer tiers and shipping requirements. The app offers very flexible shipping rule configurations, allowing us to customize shipping methods based on customer segments, order conditions, and other business logic. This has been very helpful for managing our B2B shipping structure. Their support team is also responsive and helpful whenever we have configuration questions. Overall, it’s a solid solution for merchants who need more advanced shipping logic than the standard Shopify settings.

Michael helped us at Beauty Base to set up shipping methods and he was always available to help us with any issues via email and zoom call. He took the time to understand our shipping needs, and the problems we were experiencing to come with the right solutions. He would even follow up after to check everything was running smoothly. We highly recommend this app.

We use a lot of Shopify plugins and Intuitive Shipping is really the best of the best. They have thought of everything and are constantly upgrading and adding more solutions to solve any shipping cases your business needs. Beyond the product, their support is outstanding especially Brandon who is always there to help, fast and professionally!

Great supportive team who are always prompt and responsive to our complex shipping needs. Shout out to Michael and Paul for their troubleshooting and easy to understand walkthroughs.

This app solves a critical issue for us with calculating accurate rates because our dumbbells ship in multiple boxes and contain multiple items. We're able to manage the multiple items and dimensions accurately, resulting in incredibly accurate shipping rates between what customers pay and what FedEx charges our business.

The Shopify native solution for FedEx is only weight based which leads to large discrepancies on large qty and line item orders. Intuitive Shipping eliminates this problem.

The app works great, and I'm able to quickly import and export data needed to set product dimensions easily.

Intuitive Shipping has been a game-changer for us. The biggest standout is the customer service, genuinely responsive, patient, and willing to dig in with you to get even the most specific edge-case rules working correctly. They don’t just point you to a help article; they actually help you solve the problem.

On the product side, the flexibility is seriously impressive. If you have multiple warehouses, different shipping methods, product categories, thresholds, zones, packaging logic, or “if this, then that” conditions, Intuitive Shipping can usually handle it. We were able to build out a wide range of real-world scenarios that most shipping apps simply can’t accommodate.

With that said, all that power comes with some complexity. If your setup is more than basic flat-rate shipping, expect a learning curve. My advice: plan time for thorough testing of every scenario (and combinations of scenarios) before you go live. Once it’s set, it work perfectly, but it’s worth validating everything end-to-end to avoid surprises at checkout.
Overall: powerful, flexible, and backed by top-tier support. Highly recommended if you need advanced shipping logic and want a team that will actually help you get it right.