Reviews (804)
We’ve been using Rebuy for a while now, and frankly, the value just isn’t there anymore. For the price we’re paying, we expect a high level of responsiveness and technical assistance, but the customer support has been consistently unhelpful and slow to resolve issues.
In today’s market, there are too many modern, high-performing alternatives that offer similar (or better) features for a much more reasonable price point. We’ve reached the point where we can no longer justify the cost for a platform that doesn’t back its product with decent service. We’ll be migrating our store to a different solution shortly.
We hear you, and this isn't the experience we want for any merchant who's been part of the Rebuy community. We're looking into this and will be reaching out directly to see if we can make things right 💙