Rebuy Personalization Engine

Rebuy has been a great partner for LosReyes. The product works well for our store, but the team is what stands out. Our Customer Success Manager, Zoram, took time to understand where our business is today and worked with us on a plan that fits. He was quick to respond, easy to talk to and followed through on everything he said he would. It's rare to find a software company that treats a growing brand like a real partner. We're glad to be staying with Rebuy and would recommend them to other Shopify brands.

Rebuy has helped our brand to raise the AOV through smart cart, upsells and post-purchase flows.
Special thanks to Maria, our AM, and Rebuy developers for accommodating our requests to help improve our website's user experience.

Rebuy has helped elevate my DTC brand to a new level! They are coming out with awesome new developments all the time. My CSM, Catherine, is super flexible, friendly, and knowledgable and has given us a helping hand any time we have a request or need assistance using the tool. Rebuy is intuitive, user-friendly, and innovative. I would recommend Rebuy to anyone who is trying make their site more dynamic and engaging!

We’ve had such a great experience with Rebuy! Fin, Rebuy’s AI assistant, is incredibly helpful and quick, and their support team is always responsive and makes it easy to get the help we need.

We also absolutely love working with Maria, our Rebuy Success Manager. She’s been such a great partner and is always there to help us navigate new ideas and opportunities.

We recently revamped our cart with Rebuy, and it looks amazing, feels elevated, and is performing great. Overall, we’ve been so happy with the platform, the team, and the level of support!

We have worked with Rebuy for over a year, and it has been super helpful for us. The app helped us to reach and cover some upsells and cross-sells that are helping us to increase our sales.

Customer support is severely lacking. Launch theme was delivered late without any communication as to why. Post-launch issues were not addressed and resolved with haste. Data sourcing lacks in many areas.

We've been using Rebuy for over a year, and it has been a reliable tool for driving personalized recommendations and improving the customer experience. The platform is feature-rich, easy to manage, and the support team has always been responsive and helpful. Overall, we've had a positive experience using Rebuy and appreciate the value it brought to our store.

Since implementing Rebuy, we've seen a meaningful lift in subscription adoption. The in-cart conversion tools have made it easy to turn one-time buyers into subscribers right at the moment they're most engaged, without adding friction to checkout. We've also seen stronger upsell and cross-sell performance across the site, helping customers discover more of what we offer in a way that feels relevant rather than pushy.

Beyond the product itself, the Rebuy team has been an excellent partner. They're consistently responsive, hands-on when we're setting up new functionality, and quick to answer questions. It genuinely feels like they're invested in our success, not just running a support queue.

If you're a Shopify brand looking to grow subscriptions, AOV, or overall revenue, I'd recommend Rebuy without hesitation.

We’ve been longtime users of Rebuy, and our overall experience has been phenomenal. The team has consistently been communicative and proactive in sharing recommendations, introducing new features, and helping implement custom functionality.

A special shoutout to our account manager, Maria Garcia, who has always gone the extra mile to support us with implementation and optimization. Since using Rebuy, our UPT increased by 10%, helping drive strong performance in H1 and contributing to a 12% lift in sales overall.

So far, so good with this app. I will say the actual build process with Aiman was amazing. He makes everything very easy to follow. Has great knowledge of what he is doing. Very excited to see our conversion and AOV increase. It's a very robust tool, this actually eliminated 2 other expensive apps!