Reviews (793)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost conversions, increase average order values, and enhance revenue through AI-powered recommendations and promotional tools like bundles and gifts with purchase. They value its flexibility, smart carts, and A/B testing features. The user-friendly interface and easy setup are notable, alongside a responsive support team that offers custom coding and strategic advice.

March 21, 2025

Amazing app to easily set up post purchase offers, cross sells, and other Rebuy widgets. They are constantly adding new features and have great support:)

Soylent
United States
Over 4 years using the app
Rebuy replied March 24, 2025

Thanks so much for the kind words! We're thrilled to hear you're enjoying the app and our support. We're always working to improve and bring you even more powerful features! ...

January 30, 2025

Diana, Jason, and Tom are amazing! As we continue to leverage all the powerful features that Rebuy offers, I’ve needed quite a few tutorials and support assistance. Their team has been incredibly proactive, quick to respond, and always willing to share detailed explanations so I can learn as they help implement new features. They make the entire experience seamless and enjoyable. Not only are ...

Madluvv
United States
Over 2 years using the app
Rebuy replied February 3, 2025

Wow, this is absolutely amazing to hear! 🌟 We’re thrilled that Diana, Jason, and Tom have made such a positive impact on your experience. Knowing that our team is helping you ...

February 26, 2025

Loved working with Maria! We are on a headless site and were experiencing many issues with Rebuy. Maria remained dedicated and had multiple calls with us (and our developers) in order to get everything functioning as it should. She's the only reason we remained on Rebuy during all the issues. We were very lucky to have her as our rep.

V Beauty Pure
United States
Almost 2 years using the app
Rebuy replied February 28, 2025

Wow, this is amazing to hear! Maria is truly a rockstar, and we’re so glad she could support you through the challenges and get everything running smoothly. We’ll make sure ...

January 17, 2025

Rebuy has been a great app although a little confusing as it does so many things for our Shopify store. They've always had great support. Today I spoke with Steven and he guided me exactly where I needed to go. Will for sure recommend this app to people and the support plays a HUGE role in that.

Hairmax
United States
Almost 2 years using the app
Rebuy replied January 24, 2025

Thank you for your thoughtful feedback! 😊 We're so glad Rebuy is helping your Shopify store. It’s great to hear that Steven was able to guide you through—it’s support moments ...

January 7, 2025

Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift.

In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"!

I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a ...

Lashify
United States
About 1 year using the app
Rebuy replied January 11, 2025

Wow, thank you for such an amazing review! 🙌 It’s incredible to hear how Rebuy has helped unlock potential for your store, and we’re thrilled that Diana and Geoff were able ...

February 14, 2025

We've been with Rebuy for about a month now and have already seen a MASSIVE ROI. I highly recommend this app for people who are looking to set up complex bundle offers and have their Cart, PDP, checkout, and post-purchase up/cross-sells all in one platform.

Suki and Janet have been a great help setting everything up and helping navigating our complex bundling offerings.

Sweetflexx
United States
2 months using the app
Rebuy replied February 19, 2025

Wow, we love hearing this! 🚀 Seeing a massive ROI in just a month is exactly what we strive for. Huge shoutout to Suki and Janet for their amazing support—I'll make sure they ...

Edited February 21, 2025

Christian and his team at Rebuy are beyond amazing! From start to finish, they went above and beyond to ensure that Rebuy was seamlessly integrated into my website theme. Their attention to detail, quick response times, and commitment to finding the perfect solution truly set them apart.

Not only did they help optimize the functionality, but they also provided invaluable insights to improve our ...

LITTLE RAD THINGS
United States
8 months using the app
Rebuy replied January 10, 2025

We apologize for the difficulties you’ve encountered — this isn’t the experience we want for our customers. Our management team will be reaching out to you directly to ensure ...

January 21, 2025

Katie was absolutely amazing! Her support was prompt, thorough, and incredibly helpful. She went above and beyond to ensure everything was seamless, and her friendly attitude made the entire experience a pleasure. It’s rare to find such outstanding customer service. Highly recommend both Katie and the Rebuy app!

Cozy Crew Club
United Kingdom
Over 1 year using the app
Rebuy replied January 24, 2025

Wow, thank you for such an amazing review! 🌟 We're beyond lucky to have Katie on our team—her dedication and friendly attitude really shine, and it means so much to hear she ...

February 20, 2025

The Rebuy app has a lot of great functionalities and the support is always very helpful and quick.

Wines Direct
Ireland
Over 1 year using the app
Rebuy replied February 26, 2025

We love hearing this! 🙌 It’s awesome to know you’re enjoying Rebuy’s features and getting great support from our team. If you ever need anything, we’re here for you! 🚀

January 9, 2025

Love that I can use AI to drive merchandising decisions on my site. Support has been top notch whenever I have a question or need custom help.

My only feedback would be that the interface and customization can be a bit clunky for a novice. While functionality works perfectly, the aesthetics by default are very basic and require considerable CSS to stylize properly. If Rebuy was to add a GUI or ...

Galactic Snacks
United States
3 months using the app
Rebuy replied January 11, 2025

Thank you for sharing your thoughtful feedback—it’s great to hear that our AI-driven merchandising has been such a win for your site! 😊 We’re also thrilled to know our ...