Reviews (785)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

January 30, 2025

Diana, Jason, and Tom are amazing! As we continue to leverage all the powerful features that Rebuy offers, I’ve needed quite a few tutorials and support assistance. Their team has been incredibly proactive, quick to respond, and always willing to share detailed explanations so I can learn as they help implement new features. They make the entire experience seamless and enjoyable. Not only are ...

Madluvv
United States
Over 2 years using the app
Rebuy replied February 3, 2025

Wow, this is absolutely amazing to hear! 🌟 We’re thrilled that Diana, Jason, and Tom have made such a positive impact on your experience. Knowing that our team is helping you ...

February 20, 2025

The Rebuy app has a lot of great functionalities and the support is always very helpful and quick.

Wines Direct
Ireland
Over 1 year using the app
January 28, 2025

Amazing for upselling

Keepsake Quilting
United States
Over 1 year using the app
Rebuy replied January 31, 2025

Thanks for the shoutout! 🙌 We’re so glad to hear Rebuy is making a difference in your upselling strategy. Let’s keep driving those conversions together! 🚀✨

January 17, 2025

Rebuy has been a great app although a little confusing as it does so many things for our Shopify store. They've always had great support. Today I spoke with Steven and he guided me exactly where I needed to go. Will for sure recommend this app to people and the support plays a HUGE role in that.

Hairmax
United States
Almost 2 years using the app
Rebuy replied January 24, 2025

Thank you for your thoughtful feedback! 😊 We're so glad Rebuy is helping your Shopify store. It’s great to hear that Steven was able to guide you through—it’s support moments ...

January 21, 2025

Katie was absolutely amazing! Her support was prompt, thorough, and incredibly helpful. She went above and beyond to ensure everything was seamless, and her friendly attitude made the entire experience a pleasure. It’s rare to find such outstanding customer service. Highly recommend both Katie and the Rebuy app!

Cozy Crew Club
United Kingdom
Over 1 year using the app
Rebuy replied January 24, 2025

Wow, thank you for such an amazing review! 🌟 We're beyond lucky to have Katie on our team—her dedication and friendly attitude really shine, and it means so much to hear she ...

October 29, 2024

We just officially launched Rebuy on our website, and are looking forward to seeing what success it will bring with boosting conversions. Writing a review based off the excellent setup experience I had working with Suki and Vinson on the Rebuy team. Their support during the setup stage has been exceptional, guiding me through every detail with prompt responses, clear instructions, and a genuine ...

Tease Tea & Wellness Blends
Canada
Rebuy replied November 1, 2024

Thank you for sharing this fantastic feedback about your launch and setup experience! 🎉 We're so glad to hear that Suki and Vinson made onboarding a breeze and supported ...

January 16, 2025

Great Services and super professional Support.

Tote&Carry
United States
Over 1 year using the app
Rebuy replied January 24, 2025

Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed our services and had a great experience with our support team. We'll keep working hard to exceed ...

February 20, 2025

Rebuy were very quick to help with installing widgets on our Shopify store.

Homefire
United Kingdom
10 months using the app
January 8, 2025

Great app! Has helped a ton with LTV and AOV. Team is great and very responsive.

Springer
United States
About 1 year using the app
Rebuy replied January 11, 2025

Thank you for the awesome feedback! 🎉 We’re thrilled to hear Rebuy has made a big impact on your LTV and AOV, and that you’ve had a great experience with our team. If there’s ...

January 7, 2025

Great app with a very helpful and responsive team!

AKAR
United States
About 1 year using the app
Rebuy replied January 11, 2025

Thank you for the kind words! 😊 We’re so happy to hear you’re loving the app and that our team has been helpful along the way. If there’s ever anything else we can assist ...