All reviews
Toynk Toys
We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!
Developer reply
Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!
Moon Juice
Rebuy is better than advertised. It's more than Shopify App - we work with their team constantly on customizing their features for our store. In this past month, they've also developed a brand new feature (subscription upgrade in cart) after we've expressed interest in this tactic. Dylan G. has been a phenomenal partner in making sure that we've onboarded smoothly and that we maximize our potential on their platform.
Developer reply
Yassssss. Building great software! Building an even better team!! Working hard on the daily for merchants. We are lucky to have the Goose man on our team. Cheers and thank you for taking the time to leave a 5 star review for us! Yew! Lot's more awesome in the pipeline too I must say. We are excited about this year and what we have in store. Cheers and stay tuned! 💯 ⭐️⭐️⭐️⭐️⭐️ Again, thank you! 🙏
Fanjoy
Solid product, solid team. The team at Rebuy made this whole experience super easy and fast. No joke, within 1 minute of adding to our site, conversions started to come in.
Developer reply
Work hard. Play hard. And happy Friday! 🕺Thank you for giving us the opportunity and taking the time to share a 5 star review about our product and our team! Thrilled that you’re seeing results immediately!! We are stoked to get the chance to work with you!! Thank you!! 🙌
JOI
The best. Conrad is very responsive and set up the widget exactly as we needed. This app is vital in helping us increase our AOV, we're thrilled, I highly recommend it.
Developer reply
Kudos to you Conrad! Thank you for taking the time to share a 5 star review! It makes a huge difference to our entire team. Thank you so much!! 👏
Project E Beauty
Average order value Booster. DATA will tell you everything.
Fast and nice customer service as well! 6 stars!!!
Developer reply
First 6 star review ever! Yeah baby! 🕺 🙌
Thank you! 🙏! Your review makes a huge difference to our entire team. So again, thank you! Cheers!
Discount Tackle
We just finished our free trial with Rebuy and made the easy decision to continue using their awesome AI! From Conrad breaking down the tool to Marcus implementing all of the widgets and back to Conrad for reporting, our experience with Rebuy and their team has been nothing but positive. Furthermore, the AOV lift that we have seen so far was exactly as they predicted. Much appreciated, Rebuy!
Developer reply
Huge team effort! That's what's up! Amazing work Conrad and Marcus and thank you so much for sharing your 5 star review and the kind words about our application's AI and our awesome team who cares and works hard! So awesome. Grateful to play a small part in helping to make your online store a huge success. Thank you!
Vital Plan
We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!
Developer reply
Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!
LING Skincare
Dylan (Account Manager) is very helpful with our requests. He guided us every step of the way and have provided thorough explanations.
Developer reply
Thankful for having Dylan on our team and also thankful for your business. Let's have 2021 be the best year yet. We are here to help! Again, thank you for the positive feedback. We appreciate it!! And please don't hesitate to keep in touch and continue to reach out to us as your business continues to scale up. Again, thank you!! Yew!
| Innovet Pet
A great app with many different widgets that can be used for a variety of sale/marketing strategies.
Developer reply
Thank you so much for taking the time to share your review and positive experience with our app. 🙏 We are willing to work tirelessly for you. If there's anything we can do on our side to turn your experience with Rebuy or our the Rebuy Team into a 5 star review, please do let us know!! And we will do everything we can to make that happen! And regardless, THANK YOU for letting us play a small part in helping to grow your business! We are willing to respond to your feedback and make that 5 star experience happen!! You just let us know what we need to do and we'll do everything we can to make sure we take care of it. Stoked you're stoked and again, thanks! yew!
Pick N Mix London
Cannot rate highly enough. Support installed and customised the app for us and responded to all my questions in under an hour. We put the app live on our storefront and saw an immediate 7% boost to AOV. Absolute no-brainer. If you aren't already doing product, cart, and cart drawer upsells, install this app today! My only constructive feedback is that the reporting/ analytics is a bit clunky, but the info is there.