Reviews (724)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.

June 13, 2024

Dante Maxwell has been super helpful with managing our account. He has showcased each area of Rebuy that we can utilise and test to increase our AOV and has demonstrated work around's for any issues we are facing. Very pleased with his assistance and guidance.

VOGUE Collection
United Kingdom
About 1 month using the app
Rebuy replied June 14, 2024

Thank you for sharing your experience! We're delighted to hear that Dante's assistance and guidance have been so valuable in managing your account and increasing your AOV. We'll make sure to pass along your kind words to him. 😊

May 9, 2024

By far the most amazing customer support of all time. Of any company of any industry. Above and beyond to fix an issue that i caused by installing another app. Truly outstanding and I recommend this product to everyone as they will go above and beyond for customisations as well. I was saved from a literal million dollar disaster with expert support, in minutes of me asking for help. I wish I could sent a tip through here to K.

Select Australia
Australia
9 months using the app
Rebuy replied May 24, 2024

Thank you so much for your incredible feedback! We’re overjoyed to hear that our team could turn things around for you so swiftly. We’ll make sure Keri knows just how much you appreciate their exceptional support. 🙌✨

June 10, 2024

amazing app for conversion rate optimization and the team is incredibly helpful!!

alice mushrooms
United States
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your fantastic feedback! We're thrilled that our app is boosting your conversion rates and that you find our team helpful. We're here to support your success every step of the way! 🚀

April 30, 2024

This is likely our first review of many... Our store has been using Rebuy for almost 6 months now and we have nothing but good things to say. Our AOV has greatly increased since this time last year, and we are continuously refining the app's features to improve our CVR. Whenever we have questions, their Support Team is quick to give us acceptable solutions. Today, in particular, Dashona was exceptionally helpful in troubleshooting a tricky issue for me. She was committed to finding a solution, and she was able to provide a fix within the same day as my initial request. We can't recommend Rebuy enough!

Eagle Creek
United States
9 months using the app
Rebuy replied May 3, 2024

Thank you for taking the time to share such a fantastic review! Dashona exemplifies our commitment to prompt and effective support—glad she could assist with your issue so quickly. We appreciate your strong recommendation and look forward to many more months of successful collaboration! 🌟💪

May 16, 2024

This app is fantastic, plenty of features and fills the needs of our marketing/promotional campaigns. The team at Rebuy have been amazing in helping to setup and further enhance our website.

Max is our go-to guy, knowledgeable and fast, we can take an idea to him on what we would like to achieve and he always comes back with a solution.

The Mad Hueys
Australia
About 2 months using the app
Rebuy replied May 24, 2024

Thank you for your kind words! We’re thrilled to hear the app is meeting your marketing needs and that Max has been so helpful. We’ll make sure he knows how much you appreciate his support and expertise! 🌟

April 18, 2024

Amazing app. Amazing support. The team at Rebuy goes above and beyond just answer questions, they truly want to help and will spend time finding answers for you. Countless times I've asked about functionality or formatting to only be met with a solution (and quickly). Our rep Alison is amazing and always checks in with new ideas to help boost sales. As far as the platform goes, it's easy to use, easy to set up, and IF you run into an issue they have you covered within 24 hours or less. Everyone at Rebuy not only is helpful, but knowledgable and that makes all the difference.

BootayBag
United States
About 1 year using the app
Rebuy replied April 26, 2024

Thank you so much for this wonderful review! 🌟 We're thrilled to hear that you've had such a positive experience with our app and support team. Alison and everyone at Rebuy are dedicated to not just meeting, but exceeding your expectations. Your satisfaction is our top priority, and we look forward to continuing to support and inspire your success. Keep enjoying the platform, and never hesitate to reach out!

April 23, 2024

We highly rate Rebuy, having been using it for about 8 months now. The support we've received from Max has been incredible, if ever we're unsure about setting up a new post-purchase sales flow or running a special offer he's there to sense check for us. The functionality of both the smart cart and upsells are great, and make it easy for us to change things on the fly.

Kester Black Australia
Australia
9 months using the app
Rebuy replied April 26, 2024

Thank you for your glowing review! 🚀 It’s fantastic to hear how Max and our features have positively impacted your experience with Rebuy. We pride ourselves on providing flexible and effective solutions, and your feedback reaffirms the hard work we put in every day. Here’s to more successful sales flows and offers with Rebuy!

April 24, 2024

Over the last 30 days Rebuy has helped us increase AOV by over 23%! The app is amazing and so is their incredible support team. From their onboarding to growth follow-up calls every step of the process has been smooth and their team has been so available and quick to help. Special thank you to Janet for all of your help! 10/10 would recommend to every business!

Tosi
United States
6 months using the app
Rebuy replied April 26, 2024

What a fantastic achievement—congratulations on your increased AOV! 🎉 We're so pleased to hear that Rebuy has been instrumental in your success and that you've found our support team, especially Janet, to be so helpful. Thank you for recommending us, and we look forward to continuing to support your business growth every step of the way!

April 15, 2024

Working with Rebuy has completely up-leveled our business! Their team is super helpful and easy to work with -- shout out to Suki and Max. We just completed an expansion pack with them and are seeing incredible results already. For any ecommerce shop, this should be the #1 app your install.

Energy Muse
United States
About 1 year using the app
Rebuy replied April 19, 2024

We're over the moon to hear how much Rebuy has helped elevate your business! 🚀 Big thanks for the shoutout to Suki and Max; I’ll make sure they get your kudos. It's fantastic that the expansion pack is already showing great results. Thank you for recommending us as the go-to app for ecommerce shops—we're here to keep delivering that top-notch experience!

May 1, 2024

We have been using Rebuy for about 9 months and we love it. We had a rocky start with the dev team but Max was a superhero and really helped us get everything sorted.

The support is amazing, it's great to be able to double check a complex logic with Max when we really need to!

Kester Black New Zealand
New Zealand
6 months using the app
Rebuy replied May 3, 2024

Thank you for sticking with us through the rocky start and for your kind words about Max and our support team! It’s fantastic to hear that you’re loving your experience with Rebuy. We’re always here to help with any complexities you encounter. Looking forward to continuing to support your success! 🌟🛠️