Reviews (788)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting cart sizes, order values, and revenue through personalized shopping experiences. It features AI-driven recommendations, promotional strategies, and options for upsells and bundles, all enhanced by dynamic rules and A/B testing. The integration with Shopify is seamless, and the customer support is noted for being responsive and proactive in providing customizations and strategic advice.

September 18, 2024

Rebuy has been a great tool for us in having a seamless GWP experience, upselling our PDPs, and optimizing our minicart/checkout!

The support for Rebuys team has always been top notch! Specifically with our rep, Max.

Fur Professionals
United States
6 months using the app
Rebuy replied October 4, 2024

Thank you for the awesome feedback! 😊 We're thrilled that Rebuy has made your GWP, upselling, and checkout experiences seamless. Max and the rest of the team are always here ...

September 17, 2024

It's the best app for upsells and cross-sells. It's pure conversion booster with a lot of amazing functionality, good design and great support. Everything so smooth and simple. I love to work with this app and use it in a few of our stores! Special thank you to Steven from support team for his fast help. Appreciate it!

Protect-A-Bed
United Kingdom
12 days using the app
Rebuy replied September 19, 2024

Thank you for the awesome feedback! We're so happy to hear Rebuy has been a conversion booster across your stores and that you're loving the functionality and design. Huge ...

November 13, 2024

Amazing onboarding, thanks Monica

Bunsters
Australia
5 days using the app
Rebuy replied November 15, 2024

Thank you so much for the shoutout! We're thrilled to hear that Monica made your onboarding experience amazing 🎉. We'll be sure to share your kind words with her—welcome ...

September 4, 2024

We've experienced increases in CVR and AOV as a result of the Rebuy smart cart and upsell widgets. We use page builder on top of our shopify store and we were concerned with implementation. However, the Rebuy team was responsive and addressed all of our questions/asks in a timely manner. Aiman at Rebuy helped us with our implementation and made me confident that we were going to be set up for ...

Fresh Peaches
United States
4 months using the app
Rebuy replied September 19, 2024

Thank you for sharing your experience! We're thrilled to hear that the Smart Cart and upsell widgets have boosted your CVR and AOV. It’s great to know Aiman and the team made ...

September 20, 2024

Great features and great support. Especially Our account manager Monica was very dedicated and quick to handle any problems.

APEC WATER
United States
3 months using the app
Rebuy replied October 4, 2024

Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed the features and support, especially Monica's dedication. We'll make sure she knows how much you ...

August 14, 2024

Great app that really helps boost sales. The people behind ReBuy are aqually amazing - they care about their product and their customers.

Honest Paws
United States
About 4 years using the app
Rebuy replied August 23, 2024

Thank you so much for the kind words! We're thrilled to hear that Rebuy is helping boost your sales, and it means a lot to know our team's dedication shines through. We're ...

October 2, 2024

I’ve been using Rebuy for my Shopify store, and I encountered a couple of significant issues that have affected my store's performance.

Initially, the post-purchase flow wasn’t working as expected due to an unsupported endpoint in the data source. Despite following the help articles and guidance from Rebuy’s support (Nam), the issue persisted longer than it should have. This feature is critical ...

Sparklie Lights
Canada
13 days using the app
Rebuy replied October 4, 2024

Thank you for sharing your experience, and we are truly sorry for the frustration you've faced. We completely understand how critical these features are for your business, ...

Edited September 4, 2024

Rebuy has been a great tool for us at every step of the way. Our rep, Alison, is experienced, professional, determined and always willing to help us solve any issues we are having. Rebuy has truly been a game-changer for us and Alison is a HUGE part of that.

Adding more to the review here as we had some issues with a couple of our widgets and Steven from the chat messenger was so patient, hard ...

HumanN
United States
About 1 year using the app
Rebuy replied August 2, 2024

Thank you for your wonderful feedback! We're delighted to hear that Rebuy has been a game-changer for you and that Alison's support has been invaluable. We're committed to ...

June 25, 2024

Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business.

We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm ...

Maud's Coffee & Tea
United States
About 1 year using the app
Rebuy replied July 8, 2024

Thank you for such a glowing review! 🌟 We're delighted to hear about your ongoing success and the valuable impact Max has had on your business. We'll keep delivering the ...

August 23, 2024

We are very satisfied with Rebuy on our website. I work with Moncia to keep our Rebuy App working top notch. She is always very responsive and eager to help solve our project tasks. I would recommend folks to use this app.

Boston General Store
United States
Over 1 year using the app
Rebuy replied August 31, 2024

We’re delighted to hear that Rebuy is serving your website well! Monica is indeed fantastic, and we’re glad she’s been able to assist you so effectively. Thanks for the ...