Reviews (724)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.
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Here is my advice: Stop looking at other options and sign up for Rebuy now! This is one of the most intuitive, effective, and all encompassing plugins available on Shopify. I'm a busy guy so I opted for the Rebuy team do my install which was an INCREDIBLE experience. For the value they offer, it is super reasonably priced. Not to mention their team is fricken awesome. I worked with Aiman on my pre-launch/launch and Dante walked me through how to set up my data sources. Both of these guys went above and beyond and you can tell they genuinely care about their customers. On to the best part, I keep seeing orders come in with Rebuy add ons. If you're looking to generate more conversions, higher AOV, and elevating every aspect of the customer journey, Rebuy is the way to go.
Your enthusiastic endorsement has truly brightened our day! 🌞 We're thrilled that you've found Rebuy to be intuitive, effective, and comprehensive for your needs on Shopify. Hearing about your incredible experience with our team, especially Aiman and Dante, just confirms we're on the right path. It's heartening to know you're seeing tangible results with Rebuy add-ons. We deeply appreciate your advice to others and are excited to continue being a part of your journey to higher conversions and an elevated customer experience. Thank you for choosing Rebuy! 🚀✨
Have absolutely LOVED working with the rebuy team so far - Suki was amazing helping me customize my cart and the UX of the app is wonderful!
Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience with Suki and our app's user experience. We look forward to bringing you more delightful experiences in the future! 😊✨
Keaton at Rebuy was a massive help with building out our Black Friday gift with purchase offer using Smart Cart. He truly went above and beyond to help us build the experience from the ground up - We had a relatively out of the box setup, but we were able to accomplish a super smooth user experience that our customers loved. Rebuy powered over 24,000 free gifts over our sale period with no hiccups at all!
Your excitement is contagious! 🎉 Huge kudos to Keaton – sounds like he crushed it in making your Black Friday gift with purchase offer a massive hit using Smart Cart. We're thrilled to hear your customers loved it, and the fact that it went hiccup-free over the sale period is music to our ears. Thanks a bunch for sharing your awesome experience! Here's to more success stories together! 🌟
Such a powerful app, and relatively easy to install and configure. While they do have great documentation for how to install yourself, their merchant success team goes above and beyond. Special thanks to Rich and the Rebuy development team for doing the heavy lifting on what I couldn't do myself! The support really is unmatched, I am removing other upsell apps on my stores because Rebuy does it all and they help you every step of the way!
Thank you so much for your glowing review! We're thrilled to hear that you found our app powerful and user-friendly. A huge shoutout to Rich and our dev team for making your experience smooth and supportive. 🌟 We're here to ensure you get the most out of Rebuy, and we're excited to continue being your go-to for all things upsell! Keep thriving with us! 🚀
I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great!
Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.
Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuy—we're not stopping the rock anytime soon! 🎸✨
Rebuy has a huge ROI for our team as it allows us to play with merchandising all over the site without using any developer time. The team at Rebuy has been super helpful at every step to make sure we are making the most of all the features they have to offer. We've seen a meaningfully increased AOV since installing the app.
Thrilled to hear Rebuy has been a game-changer for your team, boosting ROI and freeing up valuable time! We're committed to supporting you every step of the way, ensuring you leverage all our features to the fullest. Here's to more success together! 🚀
Adding ReBuy to our site is probably the best application we have every employed. We use MANY tools they have to offer and I still feel like there is so much more we have yet to use. Reza has been a massive help in guiding us to understand out analytics, leverage more tools on the site, and optimize the ones we currently use. Their support has also been top-notch when it has been needed. I highly recommend this application for your Shopify Store. Especially for Gift With Purchase solutions and Upsells.
Thrilled to hear ReBuy's a game-changer for your site! 🚀 Kudos to Reza for guiding you through analytics and optimizing tools. Thanks for the high recommendation – we're here to keep your Shopify Store thriving! 🌟🎉
Rebuy is comprehensive enough to customise our cart ourselves in 90% of cases, but for the rest 10% of edge cases or that extra bit of custom functionality Rebuy has a fantastic support team. They will go above and beyond to help you achieve your goals and you will learn things along the way. I wish they had a more comprehensive docs and for that I am taking off the 6th star. Sorry Rebuy, only 5 stars for you this time ;)
We truly appreciate your feedback and the 5-star rating, despite the longing for that 6th star! It's great to hear you find Rebuy comprehensive and our support team helpful for those unique cases. Your point about enhancing our documentation is well taken; we're on it to make your experience even smoother next time. Here's to striving for that 6th star in the future! 😉
We are using Rebuy on all 6 of our Shopfiy stores and it's definitely the bees knees of upsell /bundling apps. And we looked at A LOT of options including full custom code builds and custom apps builds.
As with any solution there are pros and cons that will be more or less important depending on your situation:
CONS
- Out of the box designs are pretty limited and it's best to use their $1,000 USD launch package to get everything set up how you want by their dev team.
- This process wasn't as smooth as we'd hoped - Rebuy is a big platform with lots of functionality and options - a lot more could have been done to help us prepare for this process so that it could go more smoothly. There was a lot of back and forth to get everything set up. Ideally you go to them with full mock ups of all the widgets you need and exactly how you want them to work. For this you need to know all of the deals you might want to run through those widgets and how they will need to function. It's a lot to think about and prepare for. In saying that many of their widgets are quite dynamic and there is good flexibility with running multiple types of deals and offers through the same widget. But I guess be prepared that you won't be able to do this 100% of the time.
- If you want to make major changes to the design/functionality of your widgets, you might need to use their launch package again and go through their dev team to achieve this.
- There is a lot of custom coding to get it set up. You're building a pretty big platform in to your store and so it's a new system to manage moving forward. If you have any issues you'll most likely need to go through their dev team to fix them. We haven't experienced any major issues or glitches with their platform in the 6 months we've been live.
- It's reasonably pricey but in our opinion worth it's worth it.
PROS
- Their team is awesome. The support is 10/10. I think this is a big part of why the cost is worth it. Everyone is super friendly and they are based in multiple time zones so you can always get help when you need it. On top of that they get back to you fast and so you don't go waiting 24 hours to actually get assistance.
- They know the platform inside out and have lots of epic ideas to help you execute your deals in the best way possible. Our account manager has been going well above and beyond what i'd expect to help us get deals live on our store and execute them in the best way possible. It's seriously A class support and again this is why it's worth the cost for us.
- Once you've used the launch package to set everything up you're store will be at a new level of gangsterness. We were using an upsell and bundling app before and after moving to Rebuy the success of our upsells and bundles has improved because the useability is SO MUCH better. They are wizards and can pretty much achieve any UX/UI you want, making everything seamless across your store.
Definitely recommend this app highly and just be as prepared as you can for the onboarding process with your designs and functionality requirements.
Our stores if you want to check out some widgets - we're using the smart cart with built in upsells and also the bundling widget on our bundle pages that lets people add 2 items to cart at once. We plan to roll out 2 or 3 more upsell widgets next year throughout the shopping journey as they've been so successful.
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Hey there! 🚀 Thanks a bunch for sharing your Rebuy experience! We're thrilled that our app is rocking it for your Shopify stores, and your feedback means the world to us. We understand the initial setup had its quirks, and we appreciate your patience as we fine-tune the process. Your insights on onboarding are golden, and we're actively working to make it even smoother. Our support team is here to assist so feel free to give us a shout should you ever need anything! – thanks for being part of the Rebuy family! 🚀🎉
We've been using Rebuy for a few years now and it's truly an awesome upsell app for our business - I don't write reviews often but I've seen consistent results for a long enough time (both in performance and in their support) that it's worth sharing my experience. The most obvious widgets where impact/results are most black & white is with the checkout upsells (if you're on Plus) and the post purchase offers. We use the other widgets too but it's hard to know what the customer would have bought without the upsells unless you can run a true a/b test. That said, we know with certainty that Rebuy is helping us improve AOV and generate extra profit over and above their cost - which is the whole point! Over the years, the team has always been very helpful (impressively so compared to many other apps on Shopify) and our Success Manager, Max, in particular has been very helpful and great to work with. Don't sleep on this app, especially if you have skus that pair well together.
Your review made our day! 🌟 We're thrilled to be your go-to upsell app, and your consistency over the years speaks volumes. It's fantastic to hear that both performance and support have been spot-on for you.
Checkout upsells and post-purchase offers are where the magic happens, right? 🚀 We totally get the importance of A/B testing, but knowing for sure that Rebuy is boosting your AOV and adding extra profit is music to our ears!
Major props for shouting out Max and our team – we're all about making your experience top-notch. Thanks a million for sharing your journey with us!