Rebuy Personalization Engine

Keaton at Rebuy was a massive help with building out our Black Friday gift with purchase offer using Smart Cart. He truly went above and beyond to help us build the experience from the ground up - We had a relatively out of the box setup, but we were able to accomplish a super smooth user experience that our customers loved. Rebuy powered over 24,000 free gifts over our sale period with no hiccups at all!

Met Richard Matukaitis, a Merchant Success Manager while traveling and once he heard I have a Shopify store he was adamant I give Rebuy a try. He was super knowledgeable about maximizing AOV and CLV and felt I was in good hands. He walked me through the entire process and even helped set up my store to ensure the widgets were firing properly. Safe to say Rebuy has been GAME CHANGING. Customers are adding more items to cart and AOV has gone up significantly. Easy to use interface and super customizable. Thank you Richard and thank you Rebuy

Adding ReBuy to our site is probably the best application we have every employed. We use MANY tools they have to offer and I still feel like there is so much more we have yet to use. Reza has been a massive help in guiding us to understand out analytics, leverage more tools on the site, and optimize the ones we currently use. Their support has also been top-notch when it has been needed. I highly recommend this application for your Shopify Store. Especially for Gift With Purchase solutions and Upsells.

Edited: The app was sold to us as a $99/mo solution. It turns out it is a sliding scale depending on how much business you do with them. The app sometimes takes "credit" for making sales that it didn't impact so that is really frustrating.

Dante at Rebuy is the best customer support person I have ever had the pleasure of working with in my 14 year career. The Rebuy Engine is powerful and he goes above and beyond every time to make it easy to use. We especially like the smart cart feature on Rebuy.

We've been using Rebuy for a few years now and it's truly an awesome upsell app for our business - I don't write reviews often but I've seen consistent results for a long enough time (both in performance and in their support) that it's worth sharing my experience. The most obvious widgets where impact/results are most black & white is with the checkout upsells (if you're on Plus) and the post purchase offers. We use the other widgets too but it's hard to know what the customer would have bought without the upsells unless you can run a true a/b test. That said, we know with certainty that Rebuy is helping us improve AOV and generate extra profit over and above their cost - which is the whole point! Over the years, the team has always been very helpful (impressively so compared to many other apps on Shopify) and our Success Manager, Max, in particular has been very helpful and great to work with. Don't sleep on this app, especially if you have skus that pair well together.

Rebuy started out awesome, but it has gotten so buggy, laggy, unpredictable and unreliable. It seems like every week we are fixing something, troubleshooting something, or digging up more issues specifically with rebuy. Hopefully they can get it working better, but as of now I would avoid it.

Rebuy is an excellent tool for upsells and promo. Diana is amazing to work with, and we have loved the results of increased revenue, smoother gift with purchase campaigns, and higher AOV.

We live in a world where there are quite literally a bajillion different apps to serve our needs as ecomm business owners. For any problem you have, or any value add you want to provide, there are at least 10 apps for your problem. Having the tech work is the baseline for a successful experience, and ReBuy's tech is great, or at least seems so to a dummy like me. Working with an app or service provider that still understands the singular core principle of a successful partnership - treating your customer's like they matter and with the understanding that they're the reason you have a business - is as rare as a white rhino these days. That's where ReBuy excels. To that point I don't even know if it's their entire company, but we work with a guy named Max as our customer success manager, and this dude just fkn gets it. Max was there every step of the way during on-boarding, but the VIP treatment didn't end there, including during post-implementation, and BFCM, where he was on it continuing to be a resource, responding at any hour just to be sure his clients were ok during the most chaotic month of the year. I'm sure other apps can do what ReBuy does and if I had to guess some could do it cheaper but in today's day and age, having a team behind you, in your own time zone, that speaks your language, and understands your challenges deeply is quite literally priceless. Thank you Rebuy and Thank You Max.

Absolutely love this app. The support is beyond amazing helping you set up everything. Would definitely recommend!

Rebuy has been a game-changer for our Shopify store! This app excels in creating customized bundles and delivering strategic shopping cart recommendations that have significantly boosted our sales. Its seamless integration with our eCommerce platform has made the entire process incredibly efficient. The user-friendly interface simplifies the creation of tailored bundles, and the app's smart recommendations have proven to be instrumental in upselling. With Rebuy, we've not only enhanced our customers' shopping experience but also maximized our revenue effortlessly. A must-have for any eCommerce business looking to optimize sales strategies.