Reviews (724)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.

April 16, 2024

5 Stars for Moe from the support/implementation team. Super patient, friendly and communicative. Quickly solved what was a frustrating impasse for me and a time critical issue for the business, without any fuss. Thanks Moe!

Pants & Socks
United Kingdom
Over 1 year using the app
Rebuy replied April 19, 2024

Thank you for the 5-star shoutout to Moe! 🌟 We're thrilled to hear about your positive experience and how Moe's patience and communication helped resolve your critical issue swiftly. Your feedback is greatly appreciated, and we're here to assist anytime you need us. Thanks for choosing Rebuy!

April 24, 2024

Over the last 30 days Rebuy has helped us increase AOV by over 23%! The app is amazing and so is their incredible support team. From their onboarding to growth follow-up calls every step of the process has been smooth and their team has been so available and quick to help. Special thank you to Janet for all of your help! 10/10 would recommend to every business!

Tosi
United States
6 months using the app
Rebuy replied April 26, 2024

What a fantastic achievement—congratulations on your increased AOV! 🎉 We're so pleased to hear that Rebuy has been instrumental in your success and that you've found our support team, especially Janet, to be so helpful. Thank you for recommending us, and we look forward to continuing to support your business growth every step of the way!

April 18, 2024

Amazing app. Amazing support. The team at Rebuy goes above and beyond just answer questions, they truly want to help and will spend time finding answers for you. Countless times I've asked about functionality or formatting to only be met with a solution (and quickly). Our rep Alison is amazing and always checks in with new ideas to help boost sales. As far as the platform goes, it's easy to use, easy to set up, and IF you run into an issue they have you covered within 24 hours or less. Everyone at Rebuy not only is helpful, but knowledgable and that makes all the difference.

BootayBag
United States
About 1 year using the app
Rebuy replied April 26, 2024

Thank you so much for this wonderful review! 🌟 We're thrilled to hear that you've had such a positive experience with our app and support team. Alison and everyone at Rebuy are dedicated to not just meeting, but exceeding your expectations. Your satisfaction is our top priority, and we look forward to continuing to support and inspire your success. Keep enjoying the platform, and never hesitate to reach out!

April 11, 2024

Support team is super helpful, really good app, and constantly innovating.

Brew Blue
Australia
Over 2 years using the app
Rebuy replied April 19, 2024

Thank you for your positive feedback! 😊 We're delighted to hear that you appreciate the support and innovations our app brings. We'll keep working hard to deliver great service and new features!

April 15, 2024

Working with Rebuy has completely up-leveled our business! Their team is super helpful and easy to work with -- shout out to Suki and Max. We just completed an expansion pack with them and are seeing incredible results already. For any ecommerce shop, this should be the #1 app your install.

Energy Muse
United States
About 1 year using the app
Rebuy replied April 19, 2024

We're over the moon to hear how much Rebuy has helped elevate your business! 🚀 Big thanks for the shoutout to Suki and Max; I’ll make sure they get your kudos. It's fantastic that the expansion pack is already showing great results. Thank you for recommending us as the go-to app for ecommerce shops—we're here to keep delivering that top-notch experience!

April 17, 2024

Great App. Super helpful support team!

The Jojoba Company Australia Inc
United States
11 months using the app
Rebuy replied April 19, 2024

Thank you for the great feedback! 🌟 We're delighted to hear that you're pleased with our app and the support team. We're here to help anytime you need us and look forward to continuing to provide excellent service!

April 26, 2024

Rebuy significantly enhanced our website presence and conversions, making it more convenient for our customers and tailored to our style. The team (especially our launch manager Aiman) is super supportive and helpful. 100% recommend.

Oh Beauty
United States
2 months using the app
Rebuy replied May 3, 2024

We're overjoyed to hear about your positive experience and the impact it's had on your website's presence and conversions! A big shoutout to Aiman for making things smooth and supportive. Thanks for recommending us, and we're excited to keep up the great work! 🌟🚀

April 9, 2024

Great functions, great support!

Reeva Europe
Netherlands
Almost 2 years using the app
Rebuy replied April 19, 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear you're enjoying our functions and support. We're here to ensure your experience remains top-notch, so don't hesitate to reach out anytime!

April 17, 2024

It's the team that truly makes them stand out. Suki, our launch manager has been a champion for us. Thanks for the education on the platform and helping us get the most out of Rebuy! We have already begun to see positive results.

Opus Art Supplies
Canada
8 months using the app
Rebuy replied April 19, 2024

We're thrilled to hear about your positive experience and the standout support from Suki! 🌟 Thank you for acknowledging the hard work and dedication of our team. It's fantastic that you're already seeing great results from using Rebuy. We look forward to continuing to support your success and help you maximize all the benefits our platform has to offer!

April 17, 2024

Rebuy has been a game-changer for us, delivering exceptional ROI! While initially attracted by its Smart Cart features, we were blown away by the AI/ML-powered product recommendations. Our dedicated CSM, Monica, has been instrumental. Her thorough understanding of our business needs has uncovered numerous functionalities we're excited to explore further. With Rebuy, the possibilities seem endless, and we can't wait to see what else lies ahead!

LIVERPOOL LOS ANGELES
United States
6 months using the app
Rebuy replied April 19, 2024

We're so pleased to hear about the exceptional ROI and positive impact Rebuy has had on your business! 🌟 Thank you for highlighting the AI/ML-powered product recommendations and the valuable support you've received from Monica. It's great to know that you're excited to explore more functionalities. We're just as excited to continue this journey with you and uncover even more opportunities to enhance your business with Rebuy!