Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) and conversion rates through AI recommendations, dynamic bundles, and upselling. The SmartCart feature is particularly praised for its AI-driven suggestions for customers with numerous SKUs. The support team is often commended for their prompt responses and assistance. The app's seamless integration with Shopify, ease of use, post-purchase feature, widgets, and reporting tools are all appreciated for their role in enhancing sales and customer experience. Merchants value the personalized product recommendations based on customer behavior and purchase history. The free trial, automation of marketing efforts, and reduction of manual labor are also appreciated. The predictive analytics and machine learning capabilities are admired for their ability to anticipate customer needs and deliver tailored experiences.

January 10, 2023

This app is a game changer for my supplement brand! Before Rebuy I had to manage 3+ apps just to accomplish everything I wanted to do, and none of theme delivered the results expected or were as easy to use as Rebuy.

Support is A+ too. Tom and his entire team were able to help me with a theme issue quickly and efficiently.

As a small business owner who builds and does everything himself, I couldn't ask for a better app.

SteelFit USA
United States
7 days using the app
Rebuy replied January 11, 2023

Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. Please let us know if there is ever anything else we can help with 😀

February 7, 2023

Kind of hard to use at first... But the support people are super helpful! Finally got everything working!

United States
18 days using the app
Rebuy replied February 7, 2023

Thank you so much for taking the time to leave us this rview! We are happy to hear that you are enjoying the app and the customer service :-)

January 19, 2023

Extremely powerful app for boosting your AOV with a multitude of features. It's a real "all in one" solution that replaced many of our existing apps.

The support is also absolutely incredible... probably the best support experience I've ever witnessed in fact! Shout out especially to Jeffrey for all the customisation help - he really goes the extra mile to help you get you up and running as smoothly as possible. Super impressive app and an outstanding team, you won't be disappointed...

Purolabs Nutrition
United Kingdom
2 months using the app
Rebuy replied January 19, 2023

Thank you for the positive feedback! Hearing from merchants about their experience and what works makes a big difference to all of us here at Rebuy. Please reach out should you ever need any assistance.

August 31, 2023

This app has been truly transformational to our store. Lots of functionality, customization, and the support from the Rebuy Dev team has been next level. Any questions (stemming from "How do I change this color" to custom code) have been resolved within 24 hours. Very impressed and will be confidently recommending this app to fellow colleagues.

Legendary Foods
United States
9 days using the app
Rebuy replied September 1, 2023

Thank you for your fantastic feedback! We're delighted our app has positively impacted your store and you've had a great experience with our support team. We look forward to continuing to support you, so feel free to reach out anytime. Have a fantastic day and happy selling! 😄

Edited November 13, 2022

This app has a lot to offer in terms of functionality, I had a few problems starting up but the team have been helpful and tried their best to help.

United Kingdom
5 months using the app
Rebuy replied October 28, 2022


Thanks so much for the updated review. We are so happy that we were able to get things working! We look forward to a long successful partnership with the sleep-no-more brand.

Edited December 16, 2022

It's a fantastic app. It really helps us to increase our AOV.
Easy enough to customize the look & feel with a little bit of css.
Support for the set-up and day-to-day is great. We're really happy with Rebuy.

Cobbler Union
United States
3 months using the app
Rebuy replied December 16, 2022

Your review makes a huge difference to our team and is super motivating knowing the work we're doing and the effort we're putting into the app and the merchants we serve is paying off and making a big difference. We appreciate your business and your positive feedback. Thank you!

September 18, 2023

We are just starting our experience with Rebuy and we have been so impressed with their willingness to dive in and tackle some of the unique challenges we have with our store. Rich Matukaitis has been very helpful in the process of integrating some of our custom features with their out-of-the-box capabilities. Beau Hoge has also been a great resource in making sure we hit out admittedly tight timeline.

Perk Energy
United States
7 days using the app
Rebuy replied September 21, 2023

Thank you for your kind words! We're thrilled to hear that Rich and Beau have been instrumental in helping you integrate your custom features seamlessly with Rebuy's capabilities. If you ever have more questions or need assistance, please don't hesitate to reach out – we're here to support your success!

January 5, 2023

Rebuy = WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creativity, and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience. Ian Eynck in onboarding and success has been an absolute gem... Rebuy is a home run for sure!

Phil Symonds
We Sound Human Founder/CEO

We Sound Human
United States
2 months using the app
Rebuy replied January 5, 2023

Customer success is what we love!! 🙌 Thank you for sharing your story! Helping our customers success if SO important to us and we are so glad to see that you have had an awesome experience with our team.

Dont hesitate to give us a shout should you need anything!

September 7, 2023

The app has very good features like Shop the Look or Upselling. The customer support is excellent, very fast and helpful. However, one disadvantage is that you have to create a separate account for each sub-store.

namuk North America
United States
8 months using the app
Rebuy replied September 11, 2023

Wow, thank you for your wonderful feedback! We're absolutely pumped that you're enjoying our features, and we take great pride in our lightning-fast and helpful customer support team. We totally get how creating separate accounts for sub-stores can be a bit of a hassle, and we're actively working on making our platform even more user-friendly based on valuable input like yours. Rest assured, we're dedicated to enhancing customer experience, so keep an eye out for some exciting updates in the pipeline! 😊🛍️

September 26, 2023

Keaton R over at Rebuy--- what a gem! It is incredible and so rare to have an account manager give sh*t about your company and help walk through solutions that will actually create lift- and the knowledge he has- amazing. Where most companies abandon shop owners at critical juncture points with support, Rebuy has doubled down to roll up their sleeves with us.

Darn Good Yarn
United States