Reviews (788)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting cart sizes, order values, and revenue through personalized shopping experiences. It features AI-driven recommendations, promotional strategies, and options for upsells and bundles, all enhanced by dynamic rules and A/B testing. The integration with Shopify is seamless, and the customer support is noted for being responsive and proactive in providing customizations and strategic advice.

February 28, 2025

Rebuy is a premier app in the Shopify ecosystem.

MuchoMerci
United States
29 days using the app
Rebuy replied March 3, 2025

We appreciate the shoutout! 🙌 Rebuy is all about helping merchants personalize the shopping experience and drive more revenue. Let us know if there’s anything we can do to ...

October 21, 2024

So far the best Upsell App which offers Pre/Post Upsells in a seemless way. I would especially like to mention Steven, who does a great job. Super helpful even with detailed adjustments. 11/10

Airpaq GmbH
Germany
6 days using the app
Rebuy replied October 24, 2024

Wow, thank you for the fantastic feedback! 🎉 We’re so happy to hear you’re loving the upsell features and that Steven has been super helpful with your adjustments. We’ll keep ...

September 17, 2024

Really helps with upsells and smart cart functionality as we don't have shopify plus yet. Also great customer support - e.g. Max Trummer from support jumped in to support our launch optimisation last minute and stayed with us until we were happy everything was set up properly. thank you!

Synthesis Organics
Australia
8 months using the app
Rebuy replied September 19, 2024

Thank you so much for the kind words! We're thrilled to hear Rebuy is helping with your upsells and Smart Cart, even without Shopify Plus. Max is an all-star, and we're glad ...

October 24, 2024

Easy onboarding and great customer support. A serious company and product.

Warmies USA
United States
9 months using the app
Rebuy replied November 1, 2024

Thank you so much for the kind words! We're thrilled to hear that our onboarding and customer support made a strong impression. We'll keep striving to deliver a top-notch ...

September 12, 2024

Great onboarding process with the team. Informative & fast. Kalum has assisted in getting our team comfortable with the widgets & back-end set up which has helped tremendously. Already seeing results, can't wait for more!

Slatkin + Co.
United States
About 2 months using the app
Rebuy replied September 19, 2024

We're thrilled to hear your onboarding experience was smooth and informative! It's fantastic that Kalum helped get your team up to speed and that you're already seeing ...

September 16, 2024

Our customer success manager Monica has been such a help with A/B testing, providing helpful insight & also providing areas of opportunity. The team is always great to work with!

ONE/SIZE
United States
About 1 year using the app
Rebuy replied September 19, 2024

Thank you for the fantastic feedback! We're delighted to hear Monica has been such a valuable resource in your A/B testing and helping identify new opportunities. We'll make ...

August 26, 2024

We use a few different platforms and plug-ins and Rebuy by far makes us the most revenue. We've enjoyed being able to test different features and widgets and really make the most we can out of it. Our Merchant Success Manager, Reza Zohouri, is so helpful and very communicative. We highly recommend Reza as your go-to person.

Vibes Only
United States
Almost 2 years using the app
Rebuy replied August 31, 2024

It’s fantastic to hear that Rebuy has been such a strong revenue driver for your business! We’re glad you’ve enjoyed experimenting with different features, and we’ll ...

September 4, 2024

I had a terrible experience with Rebuy. The app is constantly buggy, and even the simplest features fail to work correctly. What should have been easy to set up required extensive troubleshooting, which shouldn't have been necessary for such basic functionality. To make matters worse, no clear time frame was given to fix any of the issues, leaving me in the dark and stuck with a broken app.

The ...

Cali Tiger
Australia
About 3 years using the app
Rebuy replied September 5, 2024

We are so sorry to hear about your frustrating experience. It's clear that the performance you received fell short of your expectations—and ours. We take this feedback ...

September 5, 2024

Max was an amazing teacher and showed me the ins and outs of ReBuy in an easy to understand manner. I'm excited to see how ReBuy helps us with add-ons once our new site launches!

Wildwood Guitars
United States
8 months using the app
Rebuy replied September 19, 2024

Thank you for the kind words! We're thrilled Max was able to guide you through Rebuy so smoothly. Best of luck with your site launch—we're excited to see the impact it will ...

September 6, 2024

Our experience has been absolutely fantastic working with ReBuy. Their team was responsive and worked with us every step of the way to launch.
Aiman was the best!! I am already seeing a jump in sales and overall improvement in UX. Thanks Rebuy team!

Daily Crunch
United States
3 months using the app
Rebuy replied September 19, 2024

Thank you for the glowing feedback! We're excited to hear that your experience with Rebuy has been fantastic and that you're already seeing a sales boost and improved UX. ...