Reviews (787)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting cart sizes, order values, and revenue through personalized shopping experiences. It features AI-driven recommendations, promotional strategies, and options for upsells and bundles, all enhanced by dynamic rules and A/B testing. The integration with Shopify is seamless, and the customer support is noted for being responsive and proactive in providing customizations and strategic advice.

January 7, 2025

Great app with a very helpful and responsive team!

AKAR
United States
About 1 year using the app
Rebuy replied January 11, 2025

Thank you for the kind words! 😊 We’re so happy to hear you’re loving the app and that our team has been helpful along the way. If there’s ever anything else we can assist ...

November 25, 2024

Nam did an amazing job and was very patient and got everything I needed done! He was amazing and was very knowledgeable!

Vote or Dare
United States
About 2 months using the app
Rebuy replied December 2, 2024

Thank you for sharing your experience! 😊 We're so happy to hear that Nam went above and beyond to assist you. We'll be sure to let him know how much you appreciated his help! ...

October 17, 2024

We have been using Rebuy for a few years. It is an excellent app and the support has been great. We faced an issue recently after upgrading our theme and I'd like to personally thank Katie in the support team for going out of her way to solve this issue for us. She is a credit to the Rebuy team and testament to their commitment to providing excellent support for customers.

Your True Beauty
United Kingdom
Over 3 years using the app
Rebuy replied October 24, 2024

Thank you for being with us for so long, and for the wonderful feedback! 😊 We’re thrilled to hear Katie went above and beyond to help resolve your theme upgrade issue. Your ...

February 5, 2025

When I installed on my store, it did not work. It wasted two weeks of my time. The drawer cart is not compatible on every theme, in this case for our theme. On mobile browser, the drawer cart gets the entire page. I reached out to their team, they don't have an engineer to help. Their success team are wonderful, but they are not very good at coding or fixing behind the hood. Not recommending if ...

Heray Spice
United States
8 days using the app
Rebuy replied February 7, 2025

We’re really sorry to hear this was such a tough experience for you. While we strive to make Rebuy compatible across various themes, we understand how disappointing it is ...

December 4, 2024

Tom was super helpful and helped resolve my query in no time

Recess Pickleball
United States
3 months using the app
Rebuy replied December 6, 2024

We’re so glad to hear Tom was able to help you out quickly! 🙌 Providing fast and effective support is what we aim for every time. If you need anything else, we’re just a ...

February 6, 2025

Amazing team to work with and software that is crazy powerful! 10/10 recommend.

Grill Your Ass Off
United States
28 days using the app
Rebuy replied February 14, 2025

Wow, thank you for the awesome feedback! 🙌 We're thrilled to hear you're loving both our team and our platform. Let us know if there's ever anything we can do to make your ...

November 24, 2024

Absolute best upsell/cross-sell app on the market. Incredibly powerful, customizable, and customer-oriented.

Skin Balm Apothecary
United States
6 months using the app
Rebuy replied December 2, 2024

Thank you for the amazing feedback! 🙌 We're so glad to hear Rebuy is meeting your needs with its power. We'll keep delivering tools and support to help you crush your goals! ...

November 18, 2024

The team was very helpful in setting everything up! Especially Suki and Roy!

Peta Jane Beauty
United States
4 months using the app
Rebuy replied November 22, 2024

We’re so glad to hear that Suki and Roy made your setup experience seamless! 🙌 Our team loves going the extra mile for our customers. If you need anything else, we’re always ...

October 21, 2024

Amazing customer and development support. The dev team is super strong and was able to fix the issues we created within the app. Really great support.

Toons Mart
United States
6 months using the app
Rebuy replied October 24, 2024

Thank you so much for the kind words! 🙌 We're thrilled to hear that our dev team could step in and help resolve the issues quickly. We’ll keep working hard to ensure your ...

October 4, 2024

The app speaks for itself, world-class, but what really makes the difference is the CS. They are unbelievable. Quick response, they know their stuff and they are very willing to go in and make changes to your code to get the outcome desired. As someone who isn't a developer, it is invaluable. They have fixed and improved so many parts of our widgets fr me.

The One Glove
United Kingdom
Over 2 years using the app
Rebuy replied October 10, 2024

Wow, thank you for such an amazing shoutout! 🌟 We're so happy to hear that our customer support team has made a real difference for you, especially with the hands-on help. We ...