Reviews (22)
If you are in a hurry , get this app for these reasons
Support -
best ever, they implemented requests and fixes in record time
Affordability - the next best competing app for this is $175 a month for our volume, this one is $50 - it will pay for itself, you even get one month free
Time saving -
gets your customer details from shopify automatically
Cut down on support -
puts all your tracking numbers in one place from all carriers
Get your negotiated rates? - yes
edit: Reputation
They have lots of reputable companies behind them - it seems TESLA Motors uses them - The CEO there is a founding member for PayPal - I encourage you to give shiprobot your support as well so that they can be even better at what they do
You absolutely have to use this app. At first I was going to say "if you ship with multiple carriers" or "if you ship lots of boxes" but the reality is, you need your customers to get their tracking numbers, from your front-end, and the only way to do this in the shopify back-end is
1) manually - when fulfilling an order you manually copy/paste the tracking number from canada post EST desktop or UPS worldship - this is horrible
2) use an app to grab the data from your shipper account and push it into shopify.
100 emails about "where's my tracking number" can be avoided with this app - it gets your order number, tracking number, customer details all in one neat location
This is not the biggest strength of shiprobot though, it will allow you to get your negotiated rates from your carrier directly into one location, so you do not have to use each carrier's software separately
Also, it will pull the customer address and weight of order from shopify so you do not have to copy/paste manually into your shipper software
Best of all the support is 10 stars, these guys are right up there with shopify, enchant, stitch labs, and custom shipping app support teams - they implemented several requests/needs for us within a day or less usually
