Reviews (52)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited July 25, 2018

We had an insurance claim with UPS, insured by ShipRobot, which is never a good situation for us or the customer and support@shiprobot stepped in and resolved it for us.

Noweeds
United States
Over 3 years using the app
Edited June 14, 2015

Excellent shipping app with the best customer service I have ever experienced. ShipRobot has some amazing features such as the ability to place the invoice number on your shipping labels to make it easy to match up to your packages or allowing you to ship COD via Canada Post. Great interface and very easy to use! I am a very happy customer :)

Premium eJuice Samples
Canada
Over 1 year using the app
Edited May 7, 2016

UPDATE: Always delighted with the speed that the ShipRobot team handles problems. We were unable to complete a Canada Post shipping label on an Etsy order at 3 in the afternoon on a Saturday (6pm New York time). Contacted support and they had a solution for us in 6 minutes. These guys work all hours of the day to keep their products meeting our needs.

This is a great app for shipping. We use it ...

Shoe Shine Kits
Canada
Over 1 year using the app
April 21, 2015

We use this to print our FedEx shipping labels. It works great and saves a bunch of time over manually copy/pasting them into the FedEx site.

Spike Brewing
United States
Over 1 year using the app
June 28, 2016

Great App with great support. ShipRobot eliminated all the tedious copying and pasting to email our customers tracking numbers. Now, all our shipping processes are handled in one easy to use interface. Support is outstanding! I emailed only a few questions about the app, and I got answers right away.

Hex Head Art
United States
9 months using the app
March 3, 2014

Very nice option for getting on top of your shipping, particularly if you have multiple channels. Saves a ton of time!

DIY Screen Printing Supplies
United States
8 months using the app
September 27, 2016

By far the best shipping app available in terms of functionality and ease of use. It's difficult to find support for Canada Post for US shipments and for us this is a must since we are Canadian shipping to our customers in the US. Andy worked with us to develop the functionality we needed to run batch jobs shipping to the US and now we can process our shipments in a fraction of the time. Big ...

Dogquality
Canada
8 months using the app
March 3, 2014

We have been using ShipRobot for the better part of 6 months, and it has been exactly what we needed. The menus are clean and simple, and the support is great! I've always got questions about a new system and they were very fast and helpful with their responses. Also, they keep adding new features so it's getting better with time. Highly recommended!

Keyway
Canada
7 months using the app
November 17, 2014

We switched to ShipRobot from doing shipments manually and saved 10 minutes per order. ShipRobot is intuitive and works seamlessly with our Shopify storefront.

Balzac's Coffee Roasters
Canada
7 months using the app
June 10, 2014

ShipRobot works well & simply for shipping to our customers. The two times I have had a question it has been responded to promptly and thoroughly. Thank you!

Westerville Design
United States
5 months using the app