Reviews (136)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
March 9, 2026

We recently switched from Gorgias to Commslayer and honestly it has been a much better experience for our team. The price is more reasonable and the features feel a lot more complete for what we need on a daily basis.

One of the biggest improvements for us is the AI bot. It works much smoother and gives better responses, which saves our team a lot of time when handling customer questions. With Gorgias we often still had to jump in manually, while Commslayer’s AI handles a lot more by itself.

The platform also feels easier to use overall and everything is more organized, which makes managing conversations a lot more efficient.

So far we are really happy we made the switch and would definitely recommend Commslayer to other ecommerce businesses looking for a better support solution.

Mentastore
Netherlands
About 2 months using the app