MX: Helpdesk & Live Chat

MX: Helpdesk & Live Chat

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Reviews (7)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
    6
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
    1
All reviews
March 16, 2026

This is a good Live Chat and Ticketing app. It has limited customisation options, but for a basic and easy to use live chat function, it's working well doe us. Note: Don't use this app it via the Shopify admin panel as the notification sounds won't work. You need to set up a login via their website for full functions to work properly.

CustomIcing.com.au
Australia
23 days using the app
Mirasvit Ecommerce Solutions replied March 17, 2026

Thanks so much for your review! We’re happy to hear the app is working well for you.

We appreciate your feedback on customization options - it helps us improve the app for everyone.