Avada AI SEO Image Optimizer

Hi Tailooo Pet,

We're so sorry to hear you've been experiencing issues. That's absolutely not the experience we want for you!

We'd also like to let you know that there was a minor server issue around that time which may have affected your experience. This was fully resolved shortly, and we've taken steps to ensure it won't happen again.

We've actually sent you a few emails to follow up, but it seems they may not have reached you. Could you please check your spam/junk folder and reply to us there? We'd love to get things sorted for you right away.

We've also reached out via live chat message directly on your store. Feel free to reply there and I'll personally make sure you get the support you need!

Thank you for your patience, and we truly look forward to making this right.

Best regards,
Esther
Customer Success Lead