Avada AI SEO Image Optimizer

Hi there,

Thank you for sharing your feedback.

Regarding your concern, since the app was uninstalled after the 7-day free trial period had ended, Shopify automatically applied the subscription charge in accordance with its standard billing system. This is a common process on the platform once the trial has expired.

We’ve also contacted you via email to address your concern directly. Your response would be appreciated so we can assist you more effectively and provide any necessary support as soon as possible.

Hope to hear from you soon.

Best regards,
Nim