Reviews (72)
Do not use this app. Is the worst customer service experience when you need anything from them. In addition to that, if you mark your customer in your store as exempt, Tax Jar won't take this and will file ignoring this. This cause that you'll have to file an amendment with each State and eventually you'll loose money. Don't use this app. it doesn't do the job as expected.
Do not use it.
Hi there,
Thank you for taking the time to provide your honest feedback regarding TaxJar. I’m sorry to hear you had issues with customer exemptions.
At TaxJar, we always want to put our customers first, and I apologize that in your experience we fell short on that promise. I’m sharing your feedback with our team so they can ensure this issue does not happen again in the future.
If you’d like to talk more, please feel free to reach out to marketing@taxjar.com. We’d love the opportunity to talk through this with you and make it right.
Thanks again for the feedback,
TaxJar
