C:Hub Customer Accounts

C:Hub Customer Accounts

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Reviews (60)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
    58
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
    2
All reviews
April 17, 2026

I have deleted you app one month ago but now i have charged your app subscription in my bill. You dont have any address to take contact so please refund the payment. Shopify help says that need to contact to you but its quite hard.

Thinkdigi
Finland
8 months using the app
CustomerHub replied April 17, 2026

Hi, thanks for leaving a review and sorry to see you had trouble reaching out to our team. It looks like Shopify has actually removed the support email from app listsings which we weren't aware of. We'll add some new support around this to make it easier.

On the charge, I can see that Shopify did apply a subscription charge on:

Mar 19, 2026

And our app was uninstalled:

Mar 20, 2026

Shopifys subscription system charged in advance, so the subscription is paid on Mar 19, for the month ahead, to April 19.

Absolutely happy to help though. I've sent over an email to you just a few minutes ago. Looking forward to hearing from you.