Reviews (340)
Got our WhatsApp Business account restricted by Meta after a few months of use. We only used it for order confirmations and shipping updates — no broadcasts, no spam.
The problem is the app's design. WhatFlow connects via "link a device" instead of the official WhatsApp Business API, and Meta detects the automation pattern regardless of what you're actually sending. Several other reviews here report the same thing, with some merchants losing their number permanently.
For any real business, the small monthly saving is not worth gambling your WhatsApp number. Use an official BSP instead. Uninstalled.
We are deeply sorry for the disruption and frustration this caused to your business. We listened to this exact feedback and have completely migrated our infrastructure to the Official Meta WhatsApp Cloud API. You no longer need to worry about constant restrictions and bans. We’d love to help you safely restore your WhatsApp messaging on our new official platform, please reach out to us directly so we can set up your store and offer you extended free credits to make things right.
