Avada AI SEO Suite Optimizer
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Reviews (4,428)
"Excellent support from Thomas. Give me step by step guidance."
But, the app restricts your website's data and information to change. If you need to change, you must need the Pro/Paid plan. How can one app handle your data?
Hi there,
Thank you for sharing your feedback with us.
Regarding your case, since you previously used our paid plan then downgraded, the feature was automatically locked, which is why you could no longer make edits. That said, we were still able to assist you with the changes on our end.
Since the support agent handling your case was still new, we apologize that the correct solution was not provided right away. However, he later helped process the edit and carefully confirmed that the final result matched your expectations. We are glad that it's set up for you.
We also contacted you afterward to check whether you had any remaining questions or concerns. We would greatly appreciate it if you could get back to us and let us know how things are going now.
Best regards,
Nim
Avada Support Team
