Reviews (20)
Unfortunately, my experience as a supplier was extremely poor. You should be fully aware of what you’re getting into here.
Orders were canceled during the ordering process even though the merchandise was in stock. In total, my cancellations amounted to over $24,000. Customers and retailers asked about the merchandise, shipping status, and refunds—but support provided no clear answers.
This isn’t just a minor technical issue; it affects payouts, fulfillment, communication, order status, and trust in the entire supply chain.
I had listed over 5,000 products, had genuine inquiries from retailers, and active orders. Yet much remained unclear: whether customers got their money back, whether the merchandise was shipped correctly, why orders were canceled, and when pending payouts would be processed.
The support seems to consist of automated responses. Time and again, I’m told that the issue has been escalated, but I haven’t seen any real solutions or clear accountability.
For me, this is the worst service I’ve used in this field. The marketplace has potential, but right now it seems unreliable, overpriced, unstable, and very risky for serious suppliers.
https://drive.google.com/file/d/1usB00LNiS77FH3fOzX5D7sBIVRz1s7kS/view?usp=sharing
