TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (328)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
June 7, 2026

I had an issue which I couldn't figure out on my own and Anna was able to fix it within a few minutes. She also explained why the issue happened and what she did to resolve it. Great customer service, and I am very happy. Thank you :)

GlamourEyesByChar
Canada
About 2 years using the app
Trust1.io replied July 18, 2026

Dear Charmaine,

Thank you so much for your wonderful 5-star review! We're so glad Anna was able to quickly resolve the issue for you — and that she took the time to explain both why it happened and how she fixed it. We believe that helping our merchants understand the "why" is just as important as solving the problem itself, so it's lovely to hear that made a difference for you.
We'll be sure to share your kind words with Anna! Thank you again for your trust, and please don't hesitate to reach out anytime you need a hand. Wishing you great success with your store! :)

Warm regards,
The TrustShop Team