Transcy: AI Language Translate

Transcy: AI Language Translate

Install

Reviews (2,465)

Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
    2.2K
  • 5% of ratings are 4 stars
    115
  • 1% of ratings are 3 stars
    24
  • 1% of ratings are 2 stars
    20
  • 5% of ratings are 1 stars
    120
All reviews
June 8, 2026

Customer service response times are too slow; they keep stalling, and the issue still hasn't been truly resolved. Making the same mistake twice comes across as unprofessional.

OUXI
Hong Kong SAR
3 months using the app
FireGroup replied June 11, 2026

Hi OUXI Team,

Thank you for taking the time to share your experience — feedback like this helps us improve.

We're sorry the issue took longer than it should have. We've followed up with you directly to get this fully resolved, and we're reviewing our process to make sure it doesn't happen again.

-The Transcy Team-