Reviews (9)
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Editly is a great app that allows customers to edit their orders directly before they are shipped. Previously, customers were unable to make changes to their orders, which resulted in frequent calls to our support team. Managing these requests was time-consuming and challenging for our CRM team. With Editly, customers can update their orders on their own, making the entire process smoother and more efficient. It has significantly reduced customer support workload, saved valuable time, and improved overall order management.
Thank you for the wonderful review! Reducing support workload is exactly why we built Editly. Self-service order editing before the order ships means fewer calls for your CRM team and smoother order management overall.
We're here whenever you need us, and thrilled to support your store and be part of your growth!
