Reviews (350)
We've been working with Route for package protection and returns for several months. The onboarding and integration process was seamless, their team is hands-on and responsive, and they're quick to make backend updates when needed. The claims resolution process is straightforward and easy for customers to navigate.
Hey La Ligne Team,
Thank you for trusting us with your post-purchase experience and taking the time to give us honest feedback! We are very excited to continue the partnership.
In full transparency, we would love to know where the gap is to give you confidence that Route is a 5-star experience. I'll be reaching out to you via email to hopefully get your feedback on where we can improve the platform and service.
Best,
Adam Casper (Route Solutions)
