TiXel: Meta Pixel TikTok Pixel
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Reviews (93)
Do not waste your time with this app. I downloaded it specifically to set up my Facebook pixel, but it simply does not work. I followed the setup instructions step by step and the pixel never tracked any data — no page views, no add-to-carts, nothing. For an app whose whole purpose is tracking, that's a dealbreaker.
What made it worse was the support. I reached out for help multiple times and never got a response. No reply, no follow-up, nothing. If something breaks, you're completely on your own.
I can't recommend this to anyone serious about running ads and tracking conversions. Save yourself the frustration and look elsewhere.
Hi,
Thank you for your detailed review, we appreciate all input about our app as it helps us improve for the benefit of our merchants.
When a pixel is configured manually, the connection depends on the ID and event settings matching exactly on both sides, and a single mismatch is enough to stop events from being recorded at all, which lines up with the empty data you describe.
I have great news to share: that setup step is no longer needed. TiXel now integrates officially with both Meta and TikTok, connecting straight to your ad account and linking your pixel automatically. 🎉
I have also emailed you directly so we can go through it together, and I am happy to get the new integration running with you on a call at no cost. :-)
Looking forward to your reply!
Best regards,
Kamran | Effective Apps Success Team
