Reviews (70)
sustomer servicve not working two weeks trying to get in contact with customer support and nothing
Dear valued customer,
We are truly sorry that you have been trying to contact our support team for two weeks without receiving the assistance you need. This is not the responsive service experience we aim to provide, and we understand how frustrating the delay must be.But actually we will reply every message in one days, so it might have some misunderstandings here
We would like to investigate this urgently and help resolve your concern. Please contact us again through our official support channel and include your Yoycol order number and the email address used to contact us. If available, please also share your previous ticket number so our team can locate the conversation and follow up promptly.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and hope to resolve the matter as soon as possible.
Best regards,
Yoycol Support Team
