Reviews (88)

Overall rating
1.5
Counts per rating level
  • 11% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 69% of ratings are 1 stars
All reviews
June 20, 2026

Inconsistent and infuriating.
One day orders will sync nicely, on another day there'll be no sync and/or the whole thing is disconnected. It's not as if I'm processing a zillion orders at a time, either.

Typical $BIGCORP attitude from Royal Mail; never our fault - guys, if you're introducing breaking changes to your API this often then YOU'RE DOING IT WRONG, and liasing with the app developer works wonders.

York Modular
United Kingdom
Over 5 years using the app
Click & Drop replied June 23, 2026

Hi there, thank you for your feedback, we’re sorry to hear about your experience. Orders are coming through successfully on your account. Please accept our sincere apologies for any inconvenience caused.
If you require any further assistance, our support team will be more than happy to help. Please contact us at clickanddropsupport@royalmail.com

Kind regards,
The Click & Drop Team