Foxify AI Landing Page Builder

Hi there,

Thank you for taking the time to share your feedback.

We've reached out to you directly and were glad to clarify what happened. The charge you mentioned was generated by Shopify's subscription billing system, not by Foxify. Since the subscription was canceled after a new billing cycle had already begun, Shopify processed that billing cycle according to its app subscription policy.

We completely understand how this could be confusing, so our team explained the billing process and has also worked with you to resolve the issue.

If you have any other questions, we're always happy to help. Thank you again for giving us the opportunity to make things right.