Reviews (261)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
July 21, 2026

Easily a full 5-star rating with zero reservations — Seel has been an absolute game-changer for our Shopify store.
Setup was lightning-fast and ran completely stable from day one, and it has already dramatically cut down the support hours our team spends resolving shipping-related issues. Since we added their checkout protection feature, we’ve seen a clear, measurable uptick in order conversion rates, with plenty of customers actively opting into coverage for their purchases at checkout.
Shoppers find the claims process intuitive and straightforward to navigate, and their support team is consistently responsive, thorough, and knowledgeable whenever we reach out for help. The app streamlines our entire post-purchase workflow end to end, while giving customers greater peace of mind and confidence when buying from our store. It’s an indispensable, high-value tool for any Shopify merchant — we cannot recommend it highly enough.

DJIStore-US
Hong Kong SAR
4 months using the app