BOGOS: Free Gift Bundle Upsell

We switched to BOGOS to handle our promotions and set up a multi-item free gift offer and a checkout upsell on our first day. Both are running well and the core functionality does what we needed.

Support is the standout. Evelyn helped with two separate questions and was quick and clear on both. When I asked about something the app couldn't do, she told me straight and gave me a workaround instead of leaving me guessing. That saved a lot of time.

Worth knowing going in: customization has some gaps. We ran into limits on how offer text can be tailored and on how a single offer can be structured, which meant reworking our setup a couple of times. Not dealbreakers for us, but plan around them. We passed along feedback and the team was receptive.