BOGOS: Free Gift Bundle Upsell
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We’ve had a great experience with BOGOS. The app is very user-friendly and offers advanced functionality for setting up different promotional offers with ease. A special thanks to Lydia and Anne for their excellent support. They’ve been incredibly helpful, patient and always happy to clarify anything we needed. Highly recommended!
The support team is absolutely outstanding. We're on a vintage, non-OS 2.0 theme, and when we hit a snag with the product page widget, the team jumped on it right away — raised a ticket and had their tech team manually integrate it into our theme. Everything works perfectly now, and they stayed on top of it the whole way through.
The app itself is great and easy to use, but the support is what truly sets BOGOS apart. If you're on an older or customized theme, these are the people you want in your corner. Highly recommend!
Thank you so much for sharing such a thoughtful review. We’re especially glad our team could step in and make BOGOS work smoothly for you. Knowing everything is now running properly - and that you felt supported throughout the process - means a lot to us. We truly appreciate your trust, your recommendation, and your recognition of us.
From BOGOS team with love 💗
Mina for their support team has been awesome and quick in resolving my issues, bundle of thanks
, But i want to get the refund because i have over 100 orders out of which only 30 people could add free gift to their cart because of maybe some glitch or i don't know, and this is getting a mess at my end to sort things out with the customer. i would really glad if you guys could give me a refund.
We’re so glad Mina could step in and get everything sorted smoothly for you. Your kind appreciation means a lot, and we’ll make sure she sees it!
From BOGOS team with love 💗
I have a lot of free-gift-with-purchase promos throughout the year, but Shopify's native capabilities require customers to add the freebie to cart before trying the code. Every promo we would invariably get questions on why they didn't get it added to their cart, do taxes apply to the threshold, etc. It resulted in abandoned carts and a poor user experience, so I went looking for alternatives that would auto-populate the gift once the threshold was met.
When I first downloaded BOGOS, I was frustrated by how much needed to be customized to end up looking like I had imagined in my mind. That was, until I found out that the support is unparalleled, even over the weekend! They got me set up in just a few days and implemented every one of my very detailed customization requests.
And since then, whenever I've had a customization request, the support has continued to be excellent. Today, Naomi helped me resolve a display issue in 10 minutes.
If you're looking for a highly customizable app that allows you to boost AOV, BOGOS is the GOAT.
Thank you so much for taking the time to share such a detailed experience with BOGOS. We’re especially glad that the app has helped remove some of the friction you were seeing around gift-with-purchase campaigns and made those promotions feel much more seamless for your customers.
It also means a lot to hear how your experience evolved after working with our support team. Your recognition of Naomi’s effort, including support outside regular hours, is incredibly meaningful to us.
We’re truly grateful for your trust in BOGOS and for such a generous recommendation. Hearing that the app has become a strong fit for your promotion strategy and AOV goals is the best kind of feedback we could receive.
From BOGOS team with love 💗
We use this app almost every week and it works great for our needs. Occasionally we run into a hiccup, but their support team is consistently knowledgeable and responsive. Every issue we've brought to them has been resolved. Our recent experience with Reese was exceptional and drove me to finally write a review. Highly recommend this app.
We’re incredibly grateful that BOGOS has become such a regular part of your promotional workflow. A special thank-you for recognizing Reese. And we truly appreciate your trust in BOGOS and your generous recommendation.
From BOGOS team with love 💗
Junie and the team were excellent when I contacted them for support. They even customised the features on the support chat while I waited and had all the answers as we worked through the feature adjustments. For the bundle feature alone this app is worth the spend but I can't wait to explore all the possibilities including free gifts and discounted items for my loyal customers!!!
We’re incredibly grateful for such a thoughtful review. It’s wonderful to know that Junie and our team could work alongside you in real time, make the needed adjustments on the spot, and give you clear guidance throughout the process. We hope you have lots of fun experimenting with everything BOGOS can offer as your promotions grow.
From BOGOS team with love 💗
The app caused the worst bug ever. It messed up the currencies we have on the store, which created a huge opportunity for us to lose revenue. After fixing the bug, we couldn't add the bundle to the cart until we reloaded the page. It's so frustrating and has damaged our sales because we are running ads to these bundle pages. Other bundle types are terrible too, for example the buy X get 1 free (the cheapest).
Dear Neil,
We’re very sorry to hear about the disruption this caused to your store and campaigns. Our team would like to investigate your case thoroughly, especially the multi-currency behavior and the cart interaction after the initial fix, so we can identify exactly what happened and prevent it from recurring. Would you mind checking your mailbox
neil@cabinzero.com then reply to us?
We take feedback like this seriously and hope we can earn back your trust.
Sincerely,
Zee - BOGOS Customer Support Lead
We've been using BOGOS for our gift with purchase campaigns, and this week they earned the 5 stars. Our case was not simple: we many discount codes, and any gift built as a product discount forced us to open Shopify's combination settings on our whole catalog, creating uncontrolled stacking between codes. Shopify only handles combinations by discount class, so we were stuck. Instead of a copy-paste answer, the BOGOS team investigated with us over several days and brought the right solution: their Clone Products logic. The gift is added as a separate product natively priced at €0, no discount object is created anywhere, the order shows a clean €0 line item, and our hundreds of codes stay completely untouched. Exactly what a store with a large catalog needs. Special mention to Liam and Julie for their patience and technical clarity. If you run complex discount setups, this app and this support team can handle it. Highly recommended.
We switched to BOGOS to handle our promotions and set up a multi-item free gift offer and a checkout upsell on our first day. Both are running well and the core functionality does what we needed.
Support is the standout. Evelyn helped with two separate questions and was quick and clear on both. When I asked about something the app couldn't do, she told me straight and gave me a workaround instead of leaving me guessing. That saved a lot of time.
Worth knowing going in: customization has some gaps. We ran into limits on how offer text can be tailored and on how a single offer can be structured, which meant reworking our setup a couple of times. Not dealbreakers for us, but plan around them. We passed along feedback and the team was receptive.
Powerful volume discount solution. Customer support replied quickly and assisted with advanced style adjustments like custom font sizes. Everything works as expected, would recommend to other store owners.
It’s fantastic to know BOGOS has delivered both the flexibility and reliability your store was looking for. We’re especially pleased our team could go beyond the basics and fine-tune the appearance to fit your storefront. Thank you for your great review!
From BOGOS team with love 💗