BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Reviews (2,553)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through BOGO promotions. They praise its user-friendly interface, easy setup, and smooth Shopify integration. Key features include automatic gift additions to carts and customizable bundle options, enhancing shopping experiences and increasing basket sizes. Merchants also value the reliable performance and exceptional support, including real-time chat assistance.

November 29, 2024

Ellie helped me immediately when I needed help. I was so surprised at how quickly I received the support I needed and my issue was resolved. This is a great app with wonderful customer service!

Pomegranate Inc
United States
Over 1 year using the app
January 31, 2025

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian!

The Archive Store
Netherlands
About 2 months using the app
February 1, 2025

Very intuitive user experience and well-designed app. Customer support (Daniel, Mina) is extremely responsive and helpful. Would highly recommend.

Ally Shoes
United States
About 2 months using the app
December 17, 2024

perfect help from mina . our issue was resolved with a google meet very promptly . thank you so much

Belleza Jewels
India
Over 1 year using the app
November 27, 2024

This app is great for Black Friday sales and their customer service is fast! Love it!

Epic Bait Molds
United States
About 1 year using the app
February 12, 2025

DO NOT USE THIS APP - avoid at all cost- read full review, it will save you thousands of dollars.

I had an extremely disappointing experience with this app and its support team. After uninstalling the app, I discovered that a cloned product remained active on my store, allowing customers to purchase an offer that should have been automatically disabled upon app removal. This resulted in financial loss as some customers took advantage of that and orders hundreds of the product for FREE!( up to 3000 USD!)

When I reached out for support, instead of acknowledging the issue, they repeatedly sent policy articles and denied responsibility. I followed all their instructions to DISABLE the offer before removing the app, and even redownloaded it to verify—confirming that the offer was indeed deactivated. Despite providing clear proof, including video evidence, their team refused to take accountability or offer a refund for the losses caused by their system.

If you're looking for an app that values transparency, reliability, and customer support, I strongly recommend looking elsewhere. This company has shown a complete lack of authenticity and accountability, leaving merchants to deal with the consequences of their technical failures.

Would give zero stars if I could. Avoid at all costs

VivaRays
Canada
22 days using the app
Secomapp replied February 13, 2025

Hi VivaRays,

The situation occurred due to the failure to follow the removal instructions provided via multiple channels, including in-app, email, and live chat. BOGOS has consistently communicated the importance of disabling offers before uninstalling the app.

Our app can not control orders or products once uninstalled, as we lose all permissions to affect store data. The financial loss was not caused by BOGOS but by failing to follow the removal process.

We understand the frustration, but our policies and system behavior are transparent, and we provide ample guidance to prevent such issues.

December 2, 2024

BOGOs has been a great help! We moved to BOGOs from from another app we have been using for years and the number of customizations that BOGOs provides is incredible. The support is also amazing and quick to resolve the issues. Definetely a must use if you have free gift offerings in your funnels

The Ayurveda Experience EN UK
United Kingdom
7 months using the app
December 20, 2024

Exceptional App and Outstanding Support!

I cannot recommend BOGO.io enough! I had several highly technical questions about their app, and Amy from their support team went above and beyond to assist me. She was incredibly clear, patient, and thorough in her explanations, making it easy to resolve all the challenges I was facing.

What truly sets BOGO.io apart is their technical expertise and willingness to tailor solutions to specific needs. The app itself is fantastic—intuitive, reliable, and packed with features that make it a game-changer for promotions.

A huge shoutout to Amy and the development team for their top-notch customer service and technical support. If you're looking for an app that not only delivers but is backed by an amazing team, look no further than BOGO.io!

Thank you for an outstanding experience!

Onekid
United States
27 days using the app
January 16, 2025

This is hands down the best Shopify app we’ve ever used! After struggling with multiple apps that didn’t quite work, we finally found this gem. It’s perfectly optimized, runs seamlessly, and the support is phenomenal. Timber, in particular, was incredibly helpful and made the whole experience even better. Highly recommend this app to anyone looking for a reliable app to run offers on your store.

Floeazy
Canada
4 days using the app
November 14, 2024

The support team is incredibly dedicated. They provide near real-time assistance and continuously help with customization. It's clear they genuinely care about what they've created for their users.

Superegg
United States
About 2 years using the app