BOGOS: Free gift & Buy X Get Y , 1,404 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance sales and customer engagement through enticing free gift promotions. Its user-friendly interface allows for multiple offers and seamless integration with Shopify. Features like URL parameter conditions are effectively used in email marketing. The support team is noted for their prompt responses and issue resolution. The app is also commended for its quick loading times and responsiveness.
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The BOGOS: Free gift & Buy X Get Y support team provided outstanding assistance in helping me set up an offer on my store. Their response time was impressive, and their support agent guided me through the process with expertise and patience. They offered creative solutions tailored to my store's needs and provided valuable insights on best practices. The support team's dedication and professionalism were commendable, and I highly recommend their services.
Thank you, Mina! You have done an amazing job supporting us. The app does exactly what we needed it to do with your guidance.
The App allow customers to place 0 value orders of our gifts for campaign. The loss we had suffered from this app far exceed the app cost.
We do not recommend this app to anyone.
Hi EcoFlow,
I'm really sorry for the inconvenience. Our customer success manager has sent you an email to resolve the problem and clarify the Fraud order protection feature that we have. Could you help us check your mailbox?
Regards,
The BOGOS Team.
For anyone who is looking to set up a buy X get Y promotion this is a great option. I was looking to send up a spend X get a free gift card automatically emailed to customer and this app made it possible. I needed some help and their support team guided me through.
I would highly recommend this app to anyone interested in offering a free gift with purchase. The team is based in Vietnam, but they have someone working US-friendly hours that is available for live chat and helps convey asks to their dev team for when they come online during Vietnamese working hours. We had some dev asks and they were extremely quick (less than an hour) to help solve them. I'm blown away by how helpful and nice the team is. Very excited to make use of the app.
Greetings, Ornot Online Store
We here at BOGOS love the great vibes you're sending our way:D
We are ecstatic to learn that you are pleased with our assistance!
Our staff will continue to strive for greater excellence in order to improve our service!
Please contact us by Livechat or email at support@secomapp.com if you require assistance.
Regards,
Hannah
BOGOS - Customer Support Team
Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again
Hi Federal Bikes,
We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business!
If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!
Cheer,
Hannah
BOGOS - Customer Support Team.
Absolutely amazing app and backend support from the team! Everyone I've chatted with was super helpful and the developers are not against helping you customize almost every aspect of the app. Shoutout to Anne & developer Brian for their assistance!
very efficient and fast service
Extremely easy, excellent support from Mina and Daniel, amazing possibilities which work fast!
Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!