Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and customer engagement through enticing free gift promotions. Its user-friendly interface allows for multiple offers and seamless integration with Shopify. Features like URL parameter conditions are effectively used in email marketing. The support team is noted for their prompt responses and issue resolution. The app is also commended for its quick loading times and responsiveness.

November 20, 2023

The BOGOS: Free gift & Buy X Get Y support team provided outstanding assistance in helping me set up an offer on my store. Their response time was impressive, and their support agent guided me through the process with expertise and patience. They offered creative solutions tailored to my store's needs and provided valuable insights on best practices. The support team's dedication and professionalism were commendable, and I highly recommend their services.

United States
2 days using the app
Edited November 22, 2023

Thank you, Mina! You have done an amazing job supporting us. The app does exactly what we needed it to do with your guidance.

Sugarbear® Japan
United States
6 days using the app
October 24, 2023

The App allow customers to place 0 value orders of our gifts for campaign. The loss we had suffered from this app far exceed the app cost.

We do not recommend this app to anyone.

EcoFlow ES
About 1 month using the app
Secomapp replied October 25, 2023

Hi EcoFlow,

I'm really sorry for the inconvenience. Our customer success manager has sent you an email to resolve the problem and clarify the Fraud order protection feature that we have. Could you help us check your mailbox?

The BOGOS Team.

November 16, 2023

For anyone who is looking to set up a buy X get Y promotion this is a great option. I was looking to send up a spend X get a free gift card automatically emailed to customer and this app made it possible. I needed some help and their support team guided me through.

United States
1 day using the app
July 24, 2023

I would highly recommend this app to anyone interested in offering a free gift with purchase. The team is based in Vietnam, but they have someone working US-friendly hours that is available for live chat and helps convey asks to their dev team for when they come online during Vietnamese working hours. We had some dev asks and they were extremely quick (less than an hour) to help solve them. I'm blown away by how helpful and nice the team is. Very excited to make use of the app.

Ornot Online Store
United States
5 months using the app
Secomapp replied August 14, 2023

Greetings, Ornot Online Store

We here at BOGOS love the great vibes you're sending our way:D
We are ecstatic to learn that you are pleased with our assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

BOGOS - Customer Support Team

July 25, 2023

Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again

Federal Bikes
United Kingdom
Almost 5 years using the app
Secomapp replied August 14, 2023

Hi Federal Bikes,

We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

BOGOS - Customer Support Team.

October 21, 2023

Absolutely amazing app and backend support from the team! Everyone I've chatted with was super helpful and the developers are not against helping you customize almost every aspect of the app. Shoutout to Anne & developer Brian for their assistance!

Snooze | 10x Living
United States
8 days using the app
November 19, 2023

very efficient and fast service

Rocking Vibe
Over 3 years using the app
October 27, 2023

Extremely easy, excellent support from Mina and Daniel, amazing possibilities which work fast!

DOS Cosmetics
13 days using the app
September 10, 2023

Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!

Seasonly Finds
About 1 month using the app