Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 4, 2023

Have been using this app for a while now, and it has definitely helped raising the average order in our stores, as well as it's a great way to let customers try new products.

The support team is always super helpful and gets the job done quickly! Impressed!

iGlow.no
Norway
Time spent using app: 7 months
Secomapp replied May 4, 2023

Hi iGlow.no,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.

May 3, 2023

Awesome! Really appreciate the responsive service from the support team and highly knowledgeable on resolving the issues and the customisations requested by us. Worth of choosing the app. One App for all the offers. Highly recommended.

thedeconstruct
India
Time spent using app: About 1 hour
Secomapp replied May 4, 2023

Good morning thedeconstruct!

We are so blessed right now to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer service!
We will definitely let the support team know about your kind praise and we are sure that they will be so very happy. :)

If you ever need assistance just let us know via LiveChat or our support email support@secomapp.com!

You really made our day!
Hannah
BOGOS - Customer Support Team.

May 2, 2023

The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.

Trace Minerals
United States
Time spent using app: 5 days
Secomapp replied May 4, 2023

Good day Trace Minerals!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

May 1, 2023

Very quick and easy set up. I had a small issue with my cart(I believe caused by the theme being used, not the BOGOS app) and their support team took care of it very quickly.

Unique eCigs
United States
Time spent using app: About 6 hours
Secomapp replied May 4, 2023

Hi Unique eCigs,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

April 26, 2023

This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.

boscia
United States
Time spent using app: Almost 2 years
Secomapp replied May 4, 2023

Thank you very much, boscia!

We were thrilled to get such positive comments like yours!
Thanks to your feedback, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team.

April 25, 2023

I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app.
Kind Regards Mick, Collared Creatures

Collared Creatures LTD
United Kingdom
Time spent using app: Over 2 years
Secomapp replied April 25, 2023

Hello Mick!

This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us.

We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.

April 25, 2023

Easy to use. Kind support. Quick response.
I had problem to set what I wanted, but could easily solve problem by customer support in a day.

Puremer Japan
Japan
Time spent using app: 8 months
Secomapp replied April 25, 2023

Good day to you Puremer Japan,

Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Hannah
BOGOS - Customer Support Team

April 24, 2023

Very easy to set up and great customer service quickly helped confirm I had everything right before going live. Thanks Anne!

1up Racing Official Store
United States
Time spent using app: About 4 hours
Secomapp replied April 25, 2023

Greetings 1up Racing Official Store!

Anne and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us.

We will be there for you :)
Hannah
BOGOS - Customer Support Team.

April 24, 2023

Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!

SBT Cosmetics NL
Belgium
Time spent using app: 4 months
Secomapp replied April 24, 2023

Hello, SBT Cosmetics NL!

Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
BOGOS - Customer Support Team.

April 20, 2023

There were many Free Gift apps, so I chose the one with the most reviews - and I'm glad I did. The set-up was a breeze (I'm not technical), and the support was second to none. Communication is swift and real-time. David was very patient, and the dev team knew their stuff! I highly recommend BOGOS!

SSS Vault
United Kingdom
Time spent using app: 19 days
Secomapp replied April 24, 2023

Have a wonderful day, SSS Vault!

We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always delighted to be with you.

Best,
Hannah
BOGOS - Customer Support Team.